Tag: mobile commerce news

UK retailers are falling behind when it comes to mobile commerce and consumer engagement

| June 9, 2014

Mobile consumers are not getting enough attention from UK retailers

As consumers in the United Kingdom become more interested in mobile shopping, retailers may be falling behind in their ability to accommodate this change in consumer behavior. A new report from Skava highlights this fact, showing that many of the country’s top retailers are not effectively engaging mobile consumers. This is largely due to the fact that these retailers have not optimized themselves for the mobile world. Their websites, including e-commerce gateways, are not suited for use on mobile devices, which makes them somewhat unattractive to mobile consumers and lowers their performance in mobile commerce.

Many top retailers are not optimized for the mobile space

According to the report, 24% of the United Kingdom’s top 100 retailers are not mobile optimized. These retailers are finding it difficult to engage a mobile audience that is becoming larger and more influential by the day. The mobile space now accounts for 20% of all e-commerce traffic, but retailers that are not optimized for mobile are missing out on this traffic and potential sales. For many retailers, whether mobile commerce has any importance is a matter of debate, with some of the largest retailers suggesting that the mobile space is nothing more than a passing novelty.

Argos finds success in embracing mobile consumers

UK mobile commerce - FailArgos, one of the United Kingdom’s leading retailers, generated nearly $800 million in mobile sales in 2013. The retailer has been seeing a steady rise in mobile commerce sales over the past few years and have begun to engage mobile consumers more aggressively as a result. The retailer has taken steps to ensure that it its mobile friendly, changing its website and e-commerce services to be more accommodating to smartphones and tablets.

Poor mobile services leave consumers with a sour experience

Poorly designed mobile commerce services have a negative effect on consumers when it comes to the mobile shopping experience. A poor experience can prevent a consumer from making use of a particular service in the future or simply make it impossible for people to actually pay for products that they are interested in when shopping online.

Sing Post may be entering into the mobile commerce and e-commerce spaces

| June 2, 2014

Sing Post announces major investment from China’s Alibaba

Sing Post, Singapore’s leading provider of mail, logistics, and retail solutions, has announced that Chinese e-commerce behemoth Alibaba is set to purchase a 10% stake in the company. This represents a $312.5 million investment from Alibaba, which has been growing quite aggressive in regards to its investing in recent months. The two organizations have also entered into a partnership that is focused on e-commerce. The investment represents Alibaba’s first major move in the Asian-Pacific market beyond China’s borders.

Alibaba continues to show support for companies that are entering into the digital space with innovative solutions

Alibaba has become quite interested in mobile commerce as it has seen consumers throughout Asia become heavily reliant on their mobile devices. These consumers are using their smartphones and tablets for a wide range of purposes, including shopping for and purchasing products online. The demand for mobile payment support in physical stores has been growing quickly as well, which has lead many retailers to seek out solutions that can help them engage mobile consumers more effectively.

Sing Post to focus on e-commerce for the sake of its future

mobile commerce shoppingSing Post has been working to expand its e-commerce logistics business and has helped some retailers engage mobile consumers in new ways. Through its partnership with Alibaba, Sing Post may be able to accelerate its entry into the e-commerce logistics space, taking advantage of the experience that Alibaba has therein. Sing Post notes that e-commerce is its current lifeline, and a greater focus on the digital and mobile spaces may help the organization remain relevant among consumers and financial solvent.

Asian-Pacific market could see e-commerce sales reach $1 trillion by 2020

According to a recent report from eMarketer, e-commerce sales in the Asian-Pacific market are expected to reach $1 trillion by 2020. This has created a sense of urgency and enthusiasm when it comes to companies participating in the mobile commerce space. Alibaba already has a powerful presence within the online world, and Sing Post may be able to benefit from this thanks to its partnership with Alibaba.