Tablet Commerce

Category: Tablet Commerce

One in three online transactions in Q4 2015 were mobile payments

Denny | January 29, 2016

The Adyen research firm has now released their figures which showed smartphones surpassed tablets in m-payments.

For the first time in the history of mobile payments, the last quarter of 2015 represented the time when smartphones were used more often than tablets for the completion of transactions that were made online.

At the same time, it remained iPads that were able to bring in the largest average transaction value.

The figures from Adyen, a research company, have also revealed that in the last three months of 2015, one in three online transactions were carried out in the form of mobile payments. The purchases were made either by way of a smartphone or a tablet. More specifically, 34 percent of online transactions during the last quarter of 2015 were completed over mobile. This was a solid increase over the third quarter of last year, when that figure had been 30 percent.

Mobile payments are currently divided nearly equally between smartphones and tablets, though phones are growing.

Q4 2015 - Mobile Payments In the worldwide scene, smartphones are being used for 17.5 percent of all purchase transactions completed online. This is an increase over the previous quarter, when it had been 14 percent. Comparatively, tablets were used 16 percent of the time, which is a decrease when compared to the quarter before, when it had been 17 percent.

What Adven determined was that even though smartphones were rising in popularity, it remained iPads that were being used for the transactions that had the highest overall total value. The average order value over iPads was $107. In second place – and only very slightly behind iPads – were orders made over laptops and PCs, as their average order value was $106. Android tablets took third place with $86, iPhones were in fourth place at $83 and, finally, Android smartphones had an average total purchase value of $73.

According to Roelant Prins, the chief commerce officer at Adven, in a recent statement, “Mobile payments, both in app and browser-based, are driving the growth of eCommerce, and this trend is particularly noticeable by the acceleration in mobile payments for methods such as JCB and Alipay.”

Half of adults use mobile commerce before heading to stores

Lucy | December 7, 2015

The results of a recent Interactive Advertising Bureau study showed shoppers research before making the trip.

The Interactive Advertising Bureau (IAB) has now released the results of a recent study which revealed that about half of all adult consumers are using mobile commerce to look into products before they head to brick and mortar shops.

This insight could be exceptionally important to retailers that are hoping to draw shoppers into their stores.

Many people do their product research ahead of time using mobile commerce tools, but still want to be able to see the product in real life before they actually make their final purchase. The practice is known as “showrooming” and it is quite popular particularly among shoppers in younger age brackets. This practice can occur when a customer has already decided that they want to buy a product after having read about it on a mobile device but they’d like to see the physical item before actually purchasing it, or it could happen the other way around.

Showrooming also involves customers seeing an item in-store and using mobile commerce to find a better price.

Interestingly, although many retailers have felt threatened by this process as they believe people will simply come to the shop to check out the item but then buy online at a place that sells it for a lower price, the research found that this was not necessarily true. The IAB study indicated that shoppers will typically end up buying the product from within a physical store location after having looked it up online.

The important thing to note is that while they may have looked at a product in store and used m-commerce to find better prices, the store in which the showrooming has happened is not necessarily the one where the purchase has been made. Sometimes customers will visit the most convenient location to look at the item but will then travel to another shop if they find a better price for it there, through the use of their mobile devices.

Millennials are especially in the habit of using this mobile commerce technique. Over two thirds of shoppers in that generation use showrooming. Still, they are more likely to head to another physical store to buy the product than to stay in the current one if they can find a better deal. Shoppers in older generations will often stay within the same store unless the deal offered elsewhere is especially enticing.