Category: Mobile Commerce

Apple updates its e-commerce store

Apple has introduced buy buttons in its digital store

Apple has made a change to its online store in order to foster growth in mobile shopping. For several years, Apple has kept product information separate from commerce. Those interested in purchasing products, such as an iPhone, would have to visit a different website, which served as Apple’s digital store. Now, however, Apple has introduced “buy” buttons, which will make e-commerce more streamlined and give Apple a way to provide convenient services to consumers.

Change will be more accommodating of mobile consumers with smartphones and tablets

The change comes as Apple becomes more aware that consumers want to explore, research, and shop for products in one place. Having to visit multiple different sites when trying to purchase and research products is seen as inconvenient, so Apple unified the process by including a buy button that will allow shoppers to make a purchase quickly. Streamlining the process could help Apple establish a stronger foothold in the e-commerce space, especially as the company continues to expand into the world of mobile payments.

Apple remains slow when updating its e-commerce store

e-commerce - Apple Apple has been quite slow in redesigning its e-commerce platforms. The company’s digital store is one of the most frequently visited websites in the world, and a significant amount of this traffic comes from mobile shoppers. Despite, this, the company has seen little need to make any significant changes to the website, even when it debuted the Apple Watch, which was only available online.

Updated store will be more convenient for mobile consumers than its previous iteration as Apple begins to focus more on mobile payments

One of the reasons Apple has made a change to its online store is because it was not optimized for mobile viewing. This made it difficult for mobile consumers to use the store and purchase products that they found interesting. Now, the store is more capable of handling a mobile audience and Apple is likely to continue making adjustments to its approach on e-commerce in order to accommodate those using smartphones and tablets to shop online.

Mobile shopping trends show consumers start searches at Amazon

This online marketplace appears to be the top starting point for people looking for products.

When it comes to the search for information, Google still reigns supreme, but when consumers have a product in mind, the mobile shopping trends now show that Amazon is the place where they are most likely to start.

A recent study has shown that 45 percent of mobile shoppers look to Amazon first when seeking a product.

While 63 percent of mobile consumers will still use Google when they are trying to find information about a topic or a product, when the time comes that they actually want to make a purchase, their attention is turned to Amazon for that first query, 45 percent of the time. The mobile shopping trends study was conducted in the form of an analysis of tracking data with regards to the decision process of a panel made up of 2,000 mobile shoppers, online. The study was conducted by both Pymnts and Amazon, which are both companies involved in mobile payments.

They discovered some very insightful mobile shopping trends, regarding searching behaviors.

Mobile Shopping Trends - Searches start at AmazonWhat they discovered was that when consumers want to buy something online 64 percent will begin by conducting a search at an online marketplace, while another 48 percent will begin their effort at a specific favorite merchant. Only 40 percent started a shopping experience by using a search engine.

In terms of mobile commerce, this searching trend does make a great deal of sense, as these devices are not used in the same way as laptops and desktops. Someone who is trying to find a product while using a smartphone is much more likely to be conducting a search for something specific, and may be looking for the item based on their current location, as opposed to absolutely everything that is available online.

While many laptop and desktop users conduct searches with the intention to buy online, mobile shopping trends show that many of their product queries are for products that they want to better understand but then purchase in a brick and mortar shop. They will often try to ensure that the retailer does sell the product, that it is in stock, and that they have the best price that can be found locally.