Author: BWild

Mobile commerce could reach nearly half of all online spending

A recent forecast showed that it would reach $284 billion and 45 percent of e-shopping spending by 2020.

At the moment, consumers are using mobile commerce more than ever before to help to find products, read reviews and locate those items at brick and mortar retail locations.

That said, the current trend doesn’t show that the majority of consumers are making purchases over smartphones.

According to predictions that have been made about mobile commerce use throughout 2016, it doesn’t look as though there will be a massive change in smartphone shopping apps toward any that will be greatly superior to the current offerings. Still, m-commerce is expected to continue to represent a growing proportion of overall online spending over time. According to a new report, that will start to become quite meaningful by the year 2020.

In 2014, mobile commerce made up only 12 percent of all online sales in the United States.

Mobile Commerce Online SpendingThe total online spending last year had been $303 billion in the U.S. That said, according to the BI Intelligence Mobile Checkout Report, by 2020, that figure will be considerably greater. Consumers will be spending an estimated $632 billion online and 45 percent of that will have been through mobile channels.

While American adults do spent a notably larger amount of their screen time using mobile devices such as smartphones and tablets, when it comes to their actual spending, desktops and laptops are still the gadgets of choice. Moreover, digital commerce is growing at a rate that is larger than that of in-store retail. Retail sales grew by 2 percent year over year, but digital commerce rose by 15 percent, said data from the U.S. Department of Commerce.

While smartphone shopping has been growing in its importance, it is e-commerce as a whole that has had the largest impact on total retail sales. That said, the BI Intelligence report showed that between now and 2020, there will be a notable shift as mobile commerce starts to play a much more meaningful role in e-commerce sales. It is estimated that 2015’s total for mobile shopping is $55 billion (16 percent of total online shopping), by 2020 the same figure will be 45 percent of the total, at $248 billion.

Intent in mobile marketing more important than demographics, says Google

This insight was provided in a blog post by the tech giant, which was clearly a shot at Facebook’s advertising strategies.

When it comes to mobile marketing, the biggest players have made serious efforts to try to grasp at the top spot and keep it and Google has now released a blog post that reveals some of its latest efforts to create the most appeal for its offerings.

Facebook has a natural advantage when it comes to mobile advertising to specific targeted demographics.

That said, Google has been underscoring its own consumer intent data when it comes to searches in order to provide companies with what it calls better data for mobile marketing to targeted consumers. It has stated that this is particularly helpful in the mobile advertising sphere, though it is beneficial to all online marketing. It supported its perspective by saying that demographic data develops a form of pre-conceived form of targeting for advertising campaigns.

Google gave examples of how that style could end up skewing mobile marketing results.

Mobile Marketing ImportanceFor instance, it said that among sporting goods searchers over the last half year, 56 percent are female. Equally, 45 percent of home improvement searchers are also female. On the other hand, 68 percent of influencers in the skin and body care sector are male.

The blog post stated that “Intent beats identity. Immediacy trumps loyalty. When someone has a want or need, they turn to their smartphone for help,” adding that “When a need arises, people turn to search and YouTube to look for answers, discover new things, and make decisions. We call these intent-filled moments, micro-moments.”

For this reason, the blog post explained that mobile marketing firms have the best opportunity to reach people if they’re there during that specific moment that an individual is actually seeking to learn about a subject. Understanding the intent of consumers and providing content that meets those needs, said Google, was at the heart of being able to convince them to take action such as subscribing or making a purchase. Therefore, Google said that while designing targeted campaigns, regardless of the channel, intent should play the primary role over demographics and first-party data.