Category: Apps

The activities of applications from Google, Apple, and even Amazon are being examined.

American technology giants Google, Apple, and Amazon, as well as Gameloft, a game developer from France, are all being investigated by Italy for having allegedly participated in unfair commercial practices with respect to their mobile app marketplaces.

The allegation was made by the Italian antitrust and competition authority.

Now, the investigation into the practices is going to determine whether or not those four companies should be deemed to be misleading to customers when mobile app downloads are labeled as being free. This is specific to the applications that are marked as being free but which then require a player to have to pay a fee in order to be able to continue to use the apps beyond a certain point in the game or to unlock certain additional features.

The Italian authority feels that a free mobile app should never require a consumer to have to pay.

The antitrust watchdog released a statement that said that “Consumers could wrongly believe that the game is entirely free and, in any case, that they would know in advance the full costs of the game.” They added that “insufficient information seems to be provided to consumers about the settings needed to stop or limit the purchases within the app.”

Apple did not release a comment by the time of the writing of this article, but Gameloft issued a statement that it was conducting its own investigation into this issue, but had no comment beyond that. Neither Amazon nor Google could be immediately reached in order to obtain their response to this accusation.

An authority spokesperson explained that this investigation would likely take between seven and eight months to conduct and that if the companies are found to be guilty of the allegations, then the minimum fee that would be imposed on each would be €8.63 million.

This specific mobile app practice investigation follows closely on the heels of a previous one that was conducted by the European Commission earlier in 2014 which required companies to revise their rules for applications that can be downloaded for free but which then later require customers to pay for use.

The struggling Canadian handset manufacturer is now looking to new device management application options.

As a growing number of smartphone users turn their sights toward third party mobile apps in order to manage their gadgets, BlackBerry has now announced that it will be opening up its current operating system – BlackBerry 10 – to its rivals as a part of an overall strategy that would give products from other companies the ability to manage their gadgets.

The company claims that there have been a number of parties that have expressed interest in this area.

According to BlackBerry, it has seen interest from Citrix, SAP, AirWatch, and even IBM, in being capable of providing mobile apps that would manage the smartphones from that company. BlackBerry released a statement that quoted the Gartner research firm in saying that “Mobile device management (MDM) remains a top priority for IT buyers, and investment levels are growing steadily. Competition among players drives commoditization.”

This BlackBerry acknowledgement regarding third party mobile apps underscores an important trend.

BlackBerry’s statement went on to further quote Gartner by saying that “Proliferation of and demand for workplace mobility necessitate the need for quality and flexible management tools.” Because of this, said BlackBerry, the company is now seeking to be able to work with the aforementioned companies that have expressed interest in giving their customers the “most flexible solution” in order to be able to “support a broader enterprise mobility strategy.”

This places an even greater spotlight on the rising trend among consumers to look to third party opportunities to provide them with their mobile device management options. This is especially true as companies open up their bring your own device (BYOD) policies to a growing number of different types of gadgets.

By introducing this new mobile apps policy, it is BlackBerry’s method of making certain that its own handsets will continue their relevance and will hold onto the foothold they have made within the enterprise space. There, many of the large scale networks are already managed by MDM applications provided by third party vendors. At the same time, the company has clearly stated that it will be continuing to offer its own multi-platform enterprise mobility management platform, the BlackBerry Enterprise Service (BES10).