Tag: smartphone use

Technology news study shows smartphone use is making restaurant service slower

Customer distraction from mobile devices has made its way onto public dinner tables.

It doesn’t come as any surprise that technology news reports are determining that smartphone users are increasingly distracted during a growing range of different activities, which include walking down the street, driving, and even at concerts and movies that are supposed to be entertaining on their own.

However, a new study has found that this distraction is now taking away from restaurant service.

Restaurants and their staffs are now finding that their jobs are becoming just that much more challenging as people use their smartphones while they’re at the table, taking longer to progress through their meals. Whether they are taking a call, answering a text, checking emails, or photographing their plates, the use of these devices is extremely common, it is becoming more prevalent, and technology news is now showing that it is slowing down service.

A well established restaurant is now making technology news for having conducted a study on the matter.

The restaurant, located in New York City, received several complaints about having experienced slow service. In response, it decided to investigate the matter and looked into its surveillance videos to observe customer behavior trends. It examined forty five different transactions from 2004 that were located at tables between the diners and the front of house staff. Then another forty five equivalent 2014 transactions were observed.Technology News - Mobile use at restaurants

What they discovered was that it was actually the customers, not the staff, that were to blame for the slow-downs in service, and that it was primarily the diners with cell phones that were behind the issue.

The restaurant, which published its technology news findings but that remained anonymous, initially posted its discoveries on the “Rants & Raves” section of Craigslist for Manhattan. Since then, the study has been removed, but it was available long enough for a broad number of people to have a good look at what its comparison revealed.

The technology news making study showed that diners in 2014 required an average of 13 more minutes to order their meals than they did back in 2004. The observations of the surveillance video showed that today’s diners spent much of their time using their smartphones at the table, then spent another three minutes photographing their food once it arrived. Among those who took photographs, nine had to have their food sent back to the kitchen to have it reheat it because it had gone cold during the time it took to photograph it.

Technology news from comScore shows massive smartphone penetration

The firm has released its data indicating that the rate in the United States broke the 60 percent mark last quarter.

comScore just released its latest technology news data on Friday, which has identified the latest penetration and other trends in the mobile world, using data as recent as the end of July.

As of the close of July 2013, there was a considerable growth in smartphone popularity in the U.S.

The latest mobile technology news trends up until the last quarter have shown that the penetration rate of smartphones in the United States has now broken the 60 percent mark. The details of the report from comScore showed that the leading manufacturer of smartphones in the U.S. is still Apple.

The technology news data showed that Apple is maintaining a hold of 40 percent OEM market share.

Technology newsAt the same time, while Apple may be the single smartphone device manufacturer leading the way, it is Android that is making the technology news as the most popular smartphone platform, not Apple’s proprietary iOS. Android’s lead is considerable, as it holds an estimated 52 percent of the platform market share.

As a result of this, it didn’t come as a surprise to very many people that Google Sites were once again the leaders in that category of technology news, last quarter, as they have in the previous quarters.

The comScore report stated that “Google Sites ranked as the top web property on smartphones, reaching 92.6 percent of the mobile media audience (mobile browsing and app usage).” Their technology news went on to say that this was “followed by Facebook (86.3 percent), Yahoo! Sites (81.7 percent) and Amazon Sites (66.8 percent).”

When all was said and done, the comScore data estimated that during the surveyed period, there were 143.3 million people in the United States who owned smartphones. The estimated penetration rate which is now believed to be greater than 60 percent would indicate that there has been an increase of a considerable 3 percent since April 2013. This clearly indicates that these devices are making rapid headway within the United States, and that the growth will continue.