Category: Mobile Security

The Canadian tech company announced that its BBM has been beefed up as a focus is placed on software.

The tech company from Windsor, Canada may be struggling when it comes to hardware, but it is using its popular BlackBerry Messenger program and other software to help to bring itself back into relevance and profitability.

The company has announced that it has beefed up its free BBM application for all smartphone operating systems.

There are several new features that have been added to the BlackBerry Messenger app, many of which will be quite appealing to the current and future users of the mobile application. Among the most appealing could be one that allows a user to “retract” a message that was sent to a recipient in error. This option also allows a user to set a time limit on the existence of a message that has been sent.

The BlackBerry Messenger update also provides new location reporting tools that gives users a greater options range.

For instance, the new BBM features make it possible for users to be able to decide whether or not they would like to publicly reveal their physical location. They can decide that they do or do not want to share this data and, if they do, they can state exactly how long they wish to continue to do so.

Until very recently, most of those features did actually exist in the BBM mobile app, but they were available only when using the premium version of the application, for which people paid an annual $12 subscription fee. That said, now that social messaging competition is headed skyward, BlackBerry has opened up these features to users of the free mobile app.

According to the BlackBerry senior vice president of BBM, Matthew Talbot, “Building on the renowned immediacy, reliability and security inherent to BBM, the new release provides unmatched level of privacy and control to BBM users without any subscription fees.”

Talbot also went on to say that providing control over the BlackBerry Messenger content and messages shared by users can ensure that those individuals can be confident in the control they have over that information.

Instead of depending on passwords, which are riddled with problems on every side, the company is headed elsewhere.

TalkTalk has now announced that it will be boosting its mobile security by way of voice recognition technology that will allow their customers to access their accounts, following a hack that revealed thousands of personal customer details in 2015.

Customers phoning TalkTalk support can provide identity confirmation through the sound of their voices.

This has been made possible through the new mobile security biometric technology implemented by TalkTalk for identification purposes. The tech recognizes the user’s identity through an analysis of the voice characteristics of the speaker. In order to set up the voice based security system, the customer is asked to repeat a phrase three times. Through that repetition, the technology develops a blueprint of the voice of that individual. That way, the next time the customer service is phoned, the system will recognize the individual’s voice.

This customer service and mobile security feature eliminates the requirement for providing personal details.

While it remains the standard for people to use their mother’s maiden name or another password in order to access accounts, TalkTalk is stepping away from that process so that the voice alone will be all that is needed. Moreover, this new program, called TalkSafe, will also be able to reduce the amount of time required for the phone call. Instead of having to go through a time consuming process of checking personal details to confirm identity, voice authentication will do it automatically, right at the start in a few short seconds.

According to TalkTalk, this is one of the most secure and safe ways for a customer’s identity to be confirmed. The reason is that the biometric tech is able to capture more than 100 different voice characteristics. This includes the shape of the nasal passage and the larynx, in addition to the way words are emphasized and pronounced and the speed at which they are spoken.

When discussing this digital and mobile security tech, the company’s consumer managing director, Tristia Harrison, explained that “We’ve listened to what our customers have told us about wanting a simple, secure service. TalkSafe is an important and exciting step on that journey.”