A recent report has shown that retailers are struggling to boost site use among smartphone based shoppers.
Though it may seem quite easy to applaud the growth of mobile shopping and to feel that it is simple to hop on board and offer people a great m-commerce experience, provided that the site is smartphone-friendly, retailers are discovering that customer habits make things more challenging than anticipated.
Among the main problems is that shoppers are less likely to browse around when they use mobile devices.
A recent study, conducted by SimilarWeb, found that people using mobile shopping are viewing a smaller number of pages per site visit. Last year, the average online shopper using a desktop or a laptop viewed an average of 8.3 pages per site visit. That said, the average shopper using m-commerce channels such as smartphones and tablets saw only 5.8 pages. When it comes to trying to encourage people to add more to their carts, that represents a considerable reduction in opportunity for retailers.
The research also found that mobile shopping cuts down on the length of time of the visit, as well.
SimilarWeb determined that when shopping over desktop or laptop, people would browse around for an average of 6 minutes and 50 seconds on a retail site in 2015. However, when using mobile devices, that length of time fell considerably, plummeting to only 4 minutes and 29 seconds.
According to the firm’s digital insights manager, Pavel Tuchinsky, “Engagement and time on site has not been maintained in the transition toward mobile shopping.” That said, Tuchinsky also felt that there was a solution to this challenge. He explained that “Retailers must continue to embrace the rapid change towards mobile, including better checkout flows, and integration between desktop and mobile sites.”
It is no mystery that mobile shopping is becoming exceptionally important to shoppers. In the United States, it’s estimated that about 55.8 percent of all retail site visits came from users of smartphones and tablets in 2015. It will be up to retailers to try to keep on top of these trends and to better understand what their customers want if they intend to stay ahead in online sales.
Deloitte study highlights the growing amount of money companies are spending on mobile marketing
The amount of money being spent on mobile marketing is expected to grow quickly over the next few years, according to a new study from Deloitte. The study shows that more companies are beginning to focus on engaging mobile consumers. In order to do this effectively, they are investing more heavily in mobile ads, which are specifically designed to connect with those using their smartphones and tablets on a daily basis.
Mobile commerce encourages companies to focus more heavily on mobile ads
The study from Deloitte shows that mobile marketing spending will grow by as much as 20% by 2020. Currently, mobile ads represent up to 4% of total media expenditure. The rise of mobile commerce has shifted the focus of several companies, pushing them to become more mobile-centric in an effort to connect with a new generation of consumers. Telecommunications companies, in particular, are fueling the growth of mobile marketing, with some companies highlighting the expanding availability of the mobile Internet as the best way to engage new consumers.
Companies continue to look for effective ways to engage mobile consumers
Mobile commerce has become quite popular among consumers, with many people using their smartphones and tablets to make purchases online and in physical stores. Companies are finding it easier to engage these consumers through mobile marketing, though advertisements are not guaranteed to be successful at capturing the interests of consumers. In the past, consumers had considered mobile ads somewhat intolerable, which has pressured marketers to change the way they create such advertisements.
Mobile marketing may unlock new opportunities for companies
The continued expansion of the mobile Internet means that mobile marketing will likely become more important for companies throughout the world. If companies cannot find effective ways to engage mobile consumers, they may miss out on promising opportunities that could lead to financial success in the future. They will, of course, have to ensure that these advertisements are not intrusive, as annoying ads have been something that mobile consumers have hated for some time.