Author: Lucy

Social media marketing is keeping tech firms on their toes

Trends in this area are changing the skill sets required by marketers and the talent they hire.

With the explosion of the use of smartphones and the clear impact that social media marketing is now having on the shopping decisions that consumers are making, marketers are starting to require a new set of skills as they find themselves busier than ever in the attempt to use this medium to its fullest.

The use of this online and mobile marketing technique has expanded in two primary ways.

The more obvious purpose for social media marketing has been to provide businesses with a direct path that will connect them with consumers so that they can be specifically targeted. However, beyond this, there has been a considerable business to business segment that has not only taken off, but that is continuing to rapidly grow. This is requiring an entirely new tack in terms of posting and strategy, as it is having an impact on a company’s present and future customers, clients, relationships, and even talent.

The IT industry is currently evolving at a striking rate, and social media marketing is now at its heart.

Social Media Marketing - Tech Industry According to the Wipro head of corporate brand and communication, Sachin Mulay, “The IT industry has taken several steps in terms of being present there.” He went on to explain that “The science of marketing has completely changed because of technology and it is rapidly changing.” The technology that we now have at our fingertips is giving us the opportunity to market ourselves individually and personally and to provide customers with customized information. It is also offering the opportunity to provide the ideal information to the right person using an appropriate device at exactly the right time.

Similarly, the Cognizant executive vice president of strategy and marketing, Malcolm Frank, explained that businesses within the IT services arena are experiencing a growing benefit from social media marketing. The reason is that this presence can have an impact on new customers in that they can better understand the way that the company thinks, while it enhances the relationships among the company’s existing customers.

Social media marketing campaign by Sephora looks like Instagram

The beauty retailer has created its own Beauty Board initiative to enhance its loyalty program.

Sephora has just added the latest part of its mobile marketing strategy by introducing a social media marketing element that could make it quite the powerful means of boosting the effectiveness of its loyalty program.

This is being accomplished by way of a new feature to the company’s app that is comparable to Instagram.

The initiative has been labeled Beauty Board. It is a social media marketing element within the iPhone app for the retailer. This allows the mobile application to leverage mobile marketing through photo sharing in order to be able to allow loyalty program members to connect with each other. This initiative is meant to be an expansion of the My Beauty Bag effort that was rolled out by Sephora last year.

This latest social media marketing effort is not coming as much of a surprise due to the retailer’s mcommerce focus.

As the company has always held a place at the forefront of mcommerce, this mobile marketing news is not entirely surprising, despite the fact that it is fresh and unique. The retailer continually adds to its user experience, and adding a social component is a feature that could prove to be quite appealing to many shoppers.Social Media Marketing - Sephora Campaign

The purpose is to help to enrich a shopper’s overall experience with the Sephora brand. It helps to provide customers with a new and interesting organic way in which they can interact more fully with the brand and its products. The goal in enhancing this interaction is to boost brand loyalty. Should the effort be successful, it is very likely that other brands will not far behind in introducing similar strategies.

The social media marketing features from the Beauty Board are available only to members of the loyalty program called the Beauty Insider. It can be found under the iPhone app’s “Inspire Me” section of the menu. It gives users the option of either uploading a picture of a specific look using the brand’s makeup, or taking a photo for their own personal viewing later on.