Author: JT

M-commerce brought $12.7 billion in sales to retailers over the holidays

According to figures released by comScore, smartphones played a notably larger role in overall online shopping.

comScore has released its holiday shopping data and has revealed that m-commerce generated $12.7 billion in sales, while online shopping as a whole brought in a tremendous $69 billion.

These figures show that mobile commerce is growing fast but desktop shopping is growing slower than predicted.

This revealed that it really was m-commerce that was dominating the scene in terms of growth rate during the holiday season. This growth rate was considerably larger than that of PC based purchases. Moreover, it was also pointed out that regardless of whether or not a sale was made, the traffic that was seen on websites was greater on mobile devices than it was on desktops and laptops. Smartphone based shopping also rose rapidly from 2014 to 2015. In fact, comScore recorded the rate of growth during that span of time as being 59 percent.

This shows very rapid growth for m-commerce, though not as quick as what some had forecasted.

m-commerce - huge holiday salescomScore recorded that the total e-commerce sales that occurred from November 1 through December 31, 2015 came to an estimated $69.08 billion. That research firm had previously predicted that the figure would have been closer to $70.01 billion during that span of time.

While mobile commerce did manage to exceed the forecast that comScore had put forward, desktop didn’t manage to do the same thing. Instead, it fell short of the predicted total by close to $2 billion. Once again, the largest single day for online shopping was on Cyber Monday, which fell on November 30, last year. On that one day, there were $2.3 billion in sales completed online.

That said, while there are a large number of analyses being released with regards to the totals in sales of e- and m-commerce, many analysts are saying that it is short-sighted to try to think of the sales as occurring either on one type of environment or another. Instead, many reports are starting to acknowledge that the line between online and offline sales, and the line between PC and mobile devices is quite blurred as consumers will often cross from one environment into another and, perhaps, back again before a final purchase is made.

Facebook may have deliberately crashed its own mobile app

Reports have been made that the social network deliberately sabotaged its own application to test user loyalty.

Facebook has now been accused of deliberately crashing its own mobile app as a part of a test of its user patience and loyalty so they can better understand how dedicated people are to the social network.

This isn’t the first time the social media platform has been involved in psychological testing of its users.

The accusation came in the form of a report published in The Information entitled “Facebook’s Android Contingency Planning.” The report stated that the social network was “testing how addicted Android phone users are to Facebook apps and making sure they can quickly download them directly from Facebook rather than through Google Play.” The publication said their source was an individual who was familiar with that specific experiment.

The suggestion in the report was that plans were being made in case the mobile app was taken down from Google Play.

Facebook Mobile App SabotageWithin the report, it said that “artificial errors” were deliberately introduced into the smartphone application which would cause it to crash “for hours at a time.” It claimed that the reason the test was being conducted was in order to “prepar[e] for the eventuality that it leaves the Google Play app store.”

As a part of this, the social network deliberately crashed their mobile application for some of its users, off-and-on, over a span of a number of weeks. The goal was to measure whether or not those individuals would prefer to visit the mobile website or whether they would simply give up on using Facebook. What they found was that users were, indeed, willing to use the mobile site instead of abandoning their use of that social network.

Allegedly, this entire psychological experiment on Facebook users was to find out whether or not users were addicted enough to the social network that they would continue to use the platform even if the mobile app were to face difficulties or even be removed from the Google Play Store. At the time of the writing of this article, Facebook had not yet made any official statements with regards to this accusation.