Tag: tablet commerce

Mobile commerce from eBay receives considerable confidence from analysts

| January 8, 2013

ebay mobile commerceThe massive online marketplace is demonstrating a continuing upward momentum on smartphones and tablets.

Analysts are discovering that the mobile commerce performance of some of the original players in the smartphone and tablet shopping channels – such as eBay Inc. – are among the top performing locations and that they are now ready to continue the growth they have established.

It is also among these companies that the most established data is available regarding individual performance.

According to Michael Graham, an analyst from Canaccord Genuity, in a letter that went out to clients “E-commerce should continue to grow in the mid-teens as online shopping models become more useful, more efficient and more mobile, and eBay has positioned itself well against this opportunity.”

Analysts are bullish about the positioning that eBay has established in the mobile commerce environment.

Similar to Mr. Graham, Colin Gillis, an analyst from BGC Partners has identified the online marketplace as his top exposure to e-commerce pick for this year. He even issued a statement in the form of haiku that indicated his belief that mobile commerce could lead eBay’s value to one day exceed that of Amazon.

Graham also pointed out that from his company’s perspective, that “We believe eBay’s fundamental outlook is stable and could improve further over the course of 2013”. He explained that the gross merchandise volume (GMV) year over year from eBay has been consistently accelerating. This is because of a number of new and active users. He feels that a rapidly growing number of people are finding at eBay is useful, and that this is “likely driven by mobile”.

Gillis also took the opportunity to point out the value of mcommerce at eBay. In fact, he expressed that his company feels that the online auction site has “the strongest suite of offering for mobile commerce between its PayPal and its marketplace businesses.” He added that nearly one third of all purchases that are made at eBay are done from a smartphone or tablet device. Moreover, its estimates show that it will likely have processed more than $10 billion in mobile payments in the last year.

Mobile commerce turns a smartphone into a personal shopping assistant

| January 3, 2013

Mobile Commerce Personal Shopping AssistantFor many owners of these and tablet devices, use is now a vital part of the buying experience.

The results of a new survey from Perception Research Services International has shown that 76 percent of smartphone owners will use mobile commerce in some way through a smartphone or tablet before they make a purchase of electrics, apparel, and grocery products.

The survey also discovered the specific reasons that these devices are used while shopping.

Smartphone and tablet owners use mobile commerce in a number of different ways as they debate buying various products. In fact, much of the influence from the devices is not for a direct purchase that is actually made online over the device. Instead, it is a part of the overall process from the point that the product is identified and onward.

Mobile commerce, therefore, plays a multichannel role in the road to buying one or several items.

Among the other mobile commerce discoveries that were made by the researchers include the following:

• 53 percent of smartphone owners compare prices through the use of the device.
• 49 percent of the survey’s respondents said that they use their devices to read customer reviews.
• 48 percent of these tablet and smartphone owners use the device to find coupons, sales, and other discount opportunities.
• 48 percent use the devices to seek out additional information about products.
• 37 percent head to a manufacturer’s site in order to obtain more product information.
• 34 percent use the device to seek out the opinion of a friend or family member.
• 31 percent actually make the product or service purchase through a mobile commerce site or app.
• 31 percent take part in a contest.
• 17 percent use the device to view a product demonstration.

The shopper research company, Perception Research Services International, looked into mobile commerce in order to help with merchandizing and packaging systems improvements. The survey involved the participation of 1,450 adults in the United States who were responsible for a minimum of half of the grocery shopping in their household. Among them, just over half (54 percent) owned a smartphone.