Tag: tablet commerce

Tablets are winning the mobile commerce race

| December 17, 2013

Report highlights changes in consumer behavior

A new report from BI Intelligence highlights the changes in consumer behavior between those that use tablets and those that use smartphones. Behavior between these two demographics has been fragmenting for some time, with tablets users treating their devices more like traditional computers and smartphone users treating their devices like social media tools and portable gaming platforms. The differentiation between smartphone and tablet users has been modest, except in the retail sector where mobile consumers have become enamored with mobile commerce.

Tablets are favored shopping platforms

According to the report from BI Intelligence, consumers are beginning to favor tablets when it comes to mobile shopping. Many favor these devices because they provide a more enjoyable shopping experience. The larger screens of tablets allow consumers to better navigate retail sites and find the products they are interested in. The report also shows that tablets are becoming quite popular research tools for consumers that like to compare products.

Consumers spend more through tablets

Mobile Commerce and Tablet CommerceTablet users prefer to spend money at night, according to the report. Tablets allow for a shopping experience that is similar to what can be found on a traditional computer. This makes it easier for consumers to do their shopping from home, thus making them more comfortable with parting with their money. Smartphones are still quite popular when it comes to mobile commerce, but these devices are primarily used in physical stores rather than for home shopping.

Retailers work to engage tablet consumers more directly

Retailers are beginning to take note of the growing favor that consumers are showing for tablet devices. As such, the report notes that many retailers have begun tweaking their websites to be more accommodating the tablet users. Making a shopping experience more enjoyable specifically for tablet users may alienate smartphone users who still represent a significant portion of the mobile commerce market.

Mobile commerce has a strong showing on Mega Monday in the UK

| December 3, 2013

Mega Monday proves attractive to mobile shoppers

IBM Digital Analytics has released a new report concerning the performance of mobile commerce in the United Kingdom on the famous “Mega Monday” shopping event. Mega Monday fell on November 25 this year and is quite popular among consumers because of the special deals and discounts retailers tend to offer on that particular day. This year, consumers appeared to have favored shopping with their mobile devices rather than participate in traditional forms of commerce, largely due to convenience issues.

42% of online retail traffic came from mobile devices on Mega Monday

According to the report, online sales rose by 33.5% on Mega Monday over what they had been during the same day of 2012. Approximately 42% of all online traffic came from mobile devices, a 68% increase over 2012’s online retail traffic volume. The majority of this traffic resulted in a sale, with consumers taking advantage of the deals that were being offered by retailers during Mega Monday.

Tablets are ideal for mobile shopping

Mobile Commerce UK - Mega MondayThe report shows that many people favored their tablets over their smartphones when it came to mobile shopping. This is largely due to the more accommodating nature of tablets. The large screens of these devices make it easier for consumers to navigate retail sites, thereby making it easier to find and purchase products that they are interested in. Smartphones remain popular among most consumers, however, due to their convenient size.

Retailers look to mimic the success of the past

The holiday season has long been a significant time of year for retailers. Over the past two years, retailers have been putting more focus on the mobile sector, and this has been paying off for many companies. In 2011 and 2012, retailers saw a significant increase in revenue due to their proclivity for engaging mobile consumers. Many are hoping to mimic this success this year by ramping up their mobile commerce initiatives.