Tag: retail industry

New mobile commerce trial launched in the UK

| April 8, 2013

Marks & Spencer Mobile CommerceM&S launched pilot project focused on mobile commerce

British retailer Marks & Spencer (M&S) has taken interest in the concept of mobile payments. The retailer is gearing to launch a new pilot program in order to make mobile payments possible among its consumer base. The program is centered around a mobile application that will facilitate transactions made from a consumer’s smartphone. This program is primarily focused on the retailer’s line of coffee shops and will enable customers to take advantage of a new form of commerce that they too have been growing increasingly interested in.

Retailers begin responding to demands from consumers

Mobile commerce is becoming more common throughout the United Kingdom’s retail sector. Retailers throughout the country are beginning to see mobile commerce as a very lucrative and favorable venture, especially as more consumers rely more heavily on their mobile devices. Many of these consumers have begun to show strong favor for mobile commerce because of the convenience it represents, while others are attracted to it because of its novelty. Many retailers expect that mobile commerce will eventually become the most prolific form of commerce in the world.

M&S Digital Lab and Paddle develop new mobile commerce application

M&S has set its sights on mobile commerce in order to address customer experience. In February, the retailer launched its Digital Lab division, which is focused on using and developing technology to make the shopping experience more enjoyable for customers. The M&S Digital Lab had help building its mobile commerce application from Paddle, a technology start-up based in London.

Retail industry looking to establish a future in mobile payments

Mobile commerce was once rare in the retail industry, with many retailers showing concern for the security of mobile payments. As consumers became more comfortable with shopping for and purchasing products on their mobile devices, retailers began to grow more accepting of the concept. Now mobile commerce is on the verge of sparking a revolution in the way people pay for what they are interested in, and the retail industry is keen to not be left out of this growing trend.

Mobile commerce growing among consumers

| April 7, 2013

Mobile Commerce Consumer GrowthStudy highlights the continued growth of mobile commerce

Affiliate Window, a leading performance marketing network and analysis firm, has released its latest study concerning the state of mobile commerce. According to Affiliate Window, mobile commerce continues to see strong growth across several sectors, especially in regards to retail. Consumers are becoming more comfortable with purchasing products using little more than a mobile device. The study indicates that mobile sales are seeing some turbulence, but more consumers are using their mobile devices to shop online.

Consumers becoming more apt to purchase and shop with their mobile devices

According to the study, 14% of all sales made in the retail sector came from mobile devices, approximately 5% of which came from smartphones. Mobile traffic is on the rise as more consumers begin to favor shopping with their mobile devices rather than visit physical stores. Even those that do visit physical stores are beginning to use their mobile devices more frequently to search for products online. Approximately 12% of online traffic came from smartphones.

Mobile traffic is on the rise

In March of this year, Affiliate Window recorded its one millionth mobile sale this year. Last year, the firm did not reach this milestone until August. The firm notes that mobile  traffic has increased by 3 times over what it had been in March 2012, showing that consumers are becoming more comfortable with the prospects of mobile shopping. The firm recorded the highest mobile traffic volume it has ever seen in March of this year, much of which came from consumers using iOS devices.

Security concerns begin to waver

Consumers are becoming more comfortable with the concept of mobile commerce, especially where it involves shopping for products they are interested in. Mobile commerce is being considered a more convenient option for consumers, since many people already have access to smartphones and tablets. Consumers appear to be putting their concerns with mobile commerce security aside, favoring the convenience that mobile commerce services offer over the potential threat of having their financial information stolen by malicious parties.