Tag: mobile shopping

Mobile commerce will be used by 58 percent of holiday shoppers

| November 6, 2014

The most common purpose for shopping over smartphones and tablets will be to locate stores.

At a time in which there are scores of holiday shopping forecasts are starting to be released, the consensus appears to be that mobile commerce is going to be one of the most critical components of this vital season, despite the fact that a growing number of consumers will be headed to actual stores in order to make their purchases.

This implies that m-commerce and in-store shopping will complement one another, this year.

This means that it is important for brick and mortar shops to focus on mobile commerce not as its competition, but as a complement to its own ability to make a sale. Smartphones and tablets are set to play a very important role in the complete process of both shopping and decision making. Consumers will use their devices regardless of the fact that they will still go to stores in order to buy what they want.

For this reason, mobile commerce isn’t necessarily an independent shopping channel but one that works with others.

mobile commerce and holiday shoppingThat said, while shoppers are looking to their mobile devices to learn more about the products that they are considering, to compare prices, and to find the places that sell the item, they still often prefer the experience of going to the store and seeing the items in person before they buy them. They also like the opportunity to have the item that they have purchased in their hands, instead of having to wait for it to be delivered.

According to the 2014 holiday shopping study conducted by Deloitte, which included the participation of 5,000 American consumers, the average holiday spending this year will be $1,299, which represents an increase of 13 percent over last year. Among all U.S. consumers 72 percent will be using their smartphones for shopping purposes, though this does not mean online purchases, exclusively. The report on the mobile commerce survey showed that the devices would also be used for the following purposes:

• 58 percent – to find a store location
• 52 percent – to obtain and compare prices
• 48 percent – for browsing products online
• 47 percent – to obtain information about a product
• 44 percent – to read product reviews
• 41 percent – to check the availability of a product
• 41 percent – to obtain sale information, discounts, offers, and coupons
• 36 percent – to use social networks to discuss products
• 35 percent – to purchase a product or service online
• 32 percent – to receive text message based deals from retailers
• 31 percent – to scan barcodes such as QR codes to learn more about a product.

Shop Direct sees mobile commerce profit increases

| November 4, 2014

The Barclay brothers owned online shopping group has reported a before tax profits quadrupling.

A recent report that was released by Shop Direct, an online and mobile commerce group owned by the Barclay brothers, and has reported that its before tax profits have now increased by four times, to reach £40.4 million.

The company owns a number of different online shops and saw profits for the first time in 2013.

Among the brands owned by Shop Direct are Very.co.uk, and Littlewoods. Despite that it had been in existence for a decade, the first time that it had ever turned a profit was last year. It has also now reported having seen a sales growth of 3 percent – the equivalent to £1.7 billion, during the year that led up to June 30, 2014.

According to the company, mobile commerce played a very important role in its increasing profitability.

Mobile Commerce - Mobile ShoppingWhen looking at the figures presented by the company, it is not difficult to understand why it is crediting users of smartphones and tablets to its earnings successes. Its m-commerce took a very large portion of its sales, as a tremendous 44 percent of its transactions took place on some kind of mobile device.

According to the chief executive of the company, Alex Baldock, these are very powerful results and were greatly driven by the increase in sales that took place from mobile devices, especially when it came to the Very.co.uk brand. He explained that “These are strong results, driven by the outstanding growth of Very.co.uk and the unrelenting boom in m-commerce. Mobile continues to be a game changer for us.”

This growth of shopping over mobile commerce at its newer brands such as Isme and Very.co.uk, has managed to offset the declining sales that it has been experiencing at some of its older “heritage businesses”. Its earnings before interest, taxes, depreciation, and amortization (EBITDA) came to £164.8 million after having risen by 24 percent. The group’s largest business is now Very.co.uk, and it boasts sales of over £700 million. This has made Shop Direct another solid example of the way that retailers can evolve in order to embrace shopping over mobile devices.