Tag: mobile commerce security

Mobile security threats still making consumers wary of shopping on smartphones

Though m-commerce is still growing at a rapid rate, there are many who are holding off because they feel insecure.

According to a report that was recently issued by a leading global data erasure solutions and mobile device diagnostics firm called Blancco Technology Group, mobile security remains a barrier that is standing in the way of the willingness of many consumers to take part in shopping activities over their smartphones.

The study was based on the results of a survey in which 1,400 mobile users participated from four countries.

The research suggested that the low level of mobile security precautions that have been taken by smartphone users is not only placing their personal info at risk, but it has also made it possible for corporate data exposure. This places both forms of sensitive data at risk of cyber attack and theft. Even though both legislative authorities and consumers, themselves, have been demanding improved responsibility over data management and accountability by companies, 29 percent of the people who participated in the study confessed that they did not know when their personal info was being accessed over their mobile devices without their specific consent.

This suggests that consumers are in the dark about their own mobile security but want companies to look after it.

Mobile Security ProblemsAccording to Blancco Technology Group IT security consultant, Paul Henry, “There is no excuse for not knowing what is happening with your data – be it personal information on a user’s smartphone or tablet, or company files and intellectual property on those same mobile devices.”

The research results also underscore the issue being faced by businesses as they attempt to create products and services in order to enhance the customer experience. At the same time that they want to produce highly personalized and relevant experiences for their shoppers, they are still faced with the challenge of having to keep that customer data secure against the attempts from cyber thieves to capture it.

Among the survey respondents, one in three stated that they felt somewhat confident about their security of their mobile devices, but at the same time, they didn’t feel safe enough to use their smartphones for shopping. Another 23 percent named mobile security as a barrier to linking their credit cards to mobile apps such as shopping applications and digital wallets.

Android Pay may become the leading mobile payments platform

Report suggests that Android Pay could be out competitors in the mobile payments space

Android Pay is expected to become the leading mobile payments tool in the coming years, according to a report from Digitimes Research. Android Pay was initially released in September of this year and serves as Google’s latest mobile payments solution. Google had released a payment platform years ago, called Google Wallet, but this platform has struggled to find traction with consumers. The company does not have plans to kill Google Wallet, with Android Pay working alongside the platform.

Apple Pay may fall behind Android Pay when it comes to supporting consumers interested in mobile payments

Google’s latest payment solution is competing with Apple Pay for the favor of consumers. According to Digitimes Research, Android Pay has three major advantages over its competitor, with the first being that more banks and retailers are willing to embrace the solution. More consumers are also expected to have Android devices as opposed to iOS devices, with Android accounting for 75% of global smartphone shipments in 2015. The accessibility of Apple Pay is somewhat limited, as the platform is only available to those with high-end iOS devices.

Lack of administrative fees make the solution attractive to retailers and banks

Mobile Payments - Android PayOne of the greater advantages of Android Pay is that users, banks, and retailers are not required to pay a service or administration fee for using the solution. This has made Android Pay very attractive to businesses interested in mobile payments. Android Pay also supports multiple identification technologies, including biometrics, that make transactions more secure. The solution also recognizes graphics, such as QR codes, making payments more convenient for consumers.

Heightened security makes Android Pay more attractive

Android Pay’s focus on security may become one of the major benefits of the platform. Security has long been an issue facing the mobile payments space, with many consumers opting out of mobile commerce over fears that their financial information would be compromised. Google’s approach to the security problem is heavily focused on protecting consumer information, which has made it very popular among consumers interested in mobile payments.