Tag: mobile commerce retail

Mobile commerce sees strong growth in the Netherlands

| April 27, 2013

Netherlands Mobile Commerce GrowthDutch mobile commerce is on the rise

Mobile commerce in the Netherlands is on the rise. Dutch consumers are following the trend established in other parts of the world where mobile commerce is becoming the favored way to purchase products. The Netherlands has been serving as a testing grounds for several pilot projects concerning mobile payments, and consumers seem to have responded well to these projects. This has caused a steep spike in demand for mobile commerce services as well as aggressive growth in consumer participation.

Report highlights the growth of mobile commerce

According to a new report from Thuiswinkel, a market research firm, the number of consumers in the Netherlands making purchases from a mobile device has reached 1.7 million. This is a 73% increase over the level mobile purchases had been at in 2012. Consumers have place more than 5 million orders from their mobile devices, accounting for 12% of all online sales processed within the country. The report shows that mobile commerce revenues from the second half of 2012 rose to $310 million, with full-year revenues for 2012 reaching $560 million.

Access to comprehensive services helps boost adoption

Part of the reason consumers are becoming more involved in mobile commerce is the availability of mobile-based services. These services are making it easier for consumers to make mobile payments and abandon traditional forms of commerce. Dutch retailers are also making a strong push for the adoption of mobile commerce, further encouraging consumers to use their mobile devices to purchase goods and services. Thus far, there are no signs that mobile commerce adoption is showing any signs of slowing down.

Clothing and books among the most purchased products via mobile

The report from Thuiswinkel shows that the majority of Dutch consumers made mobile purchase for clothing, books, and sporting goods. Tickets for music, film, and sporting events were also popular purchases among consumers. Those participating in mobile commerce said that purchasing products online via a mobile devices was more convenient than other methods.

Report highlights consumer preference for mobile commerce

| April 21, 2013

mobile commerce consumer retailMobile commerce becoming a major aspect of retail

Accenture, a leading market research firm, has released a new study concerning the preferences consumers have in the realm of online shopping. The Seamless Retail Study highlights these preferences, showing that many consumers favor their mobile devices to shop for and purchase products online. Mobile commerce is growing increasingly common, especially in the retail industry, due to the convenience it offers to consumers. Many consider using their smartphones and tablets to shop online is simple more efficient than other forms of shopping.

Survey shows consumers are likely to use mobile devices to shop

The study includes a survey, which notes that 88% of consumers claimed to have participated in “webrooming,” a practice similar to showrooming wherein consumers browse for products on the Internet before purchasing products in a physical store. The survey also shows that approximately 43% of consumers have plans to shop online more frequently in the future, with 23% of these consumers noting that they plan to use their mobile devices to shop.

Mobile commerce offers more convenience to shoppers

The study suggests that consumers are becoming increasingly interested in a seamless shopping experience, wherein they can find and purchase the products they are interested online and pick up those products as soon as possible. Mobile commerce is somewhat accommodating of this trend, as it enables consumers to make a purchase from their mobile device and, in some cases, retrieve their purchased products from a physical store. Amazon has recently begun offering such a service, which has been well received by consumers interested in mobile commerce.

Retailers may have to work harder to engage a changing consumer base

The study claims that retailers may need to combine their store, online, and mobile shopping channels in order to appeal to a changing consumer base. More people are getting their hands of high-end smartphones and tablets, making them more mobile-centric. As such, retailers that do not appeal to consumers on a mobile level could stand to lose significant ground with these people as mobile commerce becomes more prolific.