Tag: millennials mobile

Millennials may soon command the mobile commerce market

Millennials are a very powerful demographic when it comes to mobile shopping

Millennials have become a very powerful demographic in the mobile commerce space, but connecting with these consumers have proven quite difficult for many companies. For years, companies have focused on older generations because they were relatively easier to connect with. The advent of mobile payments systems has caused a shift in priorities for retailers, however, and these companies are now beginning to seek out ways to better engage millennials, most of whom grew up steeped in mobile technology.

This demographic accounts for $600 million in spending and have a strong interest in mobile commerce

Millennials account for an estimated $600 million in spending, which makes this demographic quite attractive to retailers. Many of these consumers have shown that they are interested in mobile commerce and shopping online. These see this as more convenient than conventional forms of shopping and are more willing to use their smartphones to make purchases. This is because many millennials have never lived in a world separated from the Internet, and thus have become heavily reliant on mobile technology and being able to connect to the digital world on a whim.

Retailers will have to find new and dynamic ways to connect with mobile consumers

Millennials and mobile commerceAs retailers become more invested in mobile commerce, they will have to find ways to engage millennials specifically. The problem, however, is that this demographic has shown itself to be somewhat fickle, unlikely to support a singular payment or retail platform for any significant length of time. Loyalty programs may ensure consumer dedication for a time, but businesses will have to find other ways to effectively engage consumers in order to secure their loyalty.

Customer experience has become a very important thing for consumers

The mobile payments space is likely to continue to grow well into the future, surpassing the e-commerce market, in terms of growth, in the coming years. As the sector grows, new payment platforms are likely to feature better customer experiences, tapping into the demands coming from consumers. Better customer experiences are in high demand among millennials, which is forcing some companies to transition from the mobile web to applications, or vice versa, in order to making online shopping more convenient.

Mobile apps are millennial favorites for holiday shopping

The results of the Wanderful Media annual survey showed that smartphone applications will be vital this season.

The 2015 Annual Holiday Shopping Survey results have now been released by Wanderful Media, the firm that produced the popular cash-back Find&Save shopping mobile apps for Android and iOS based smartphone users.

The insights provided by this study could be invaluable to merchants as they fine tune their holiday strategies.

Among the most important trends that were identified within this survey was that mobile apps would be playing a critical role in holiday shopping not only in general, but especially among shoppers in the millennial generation. In fact, among shoppers in that demographic, 92 percent said that they would be using their smartphones while shopping during the holiday season. Among the respondents as a whole, 73 percent of all holiday shoppers said they would be using those mobile devices as a part of their shopping journey.

Shoppers in all age categories plan to use mobile apps to shop this season, with specific purposes in mind.

Mobile Apps - Millenials Holiday ShoppingThe main reasons that shoppers in all age categories are looking to their smartphones in order to help them to get through their gift buying this holiday season include: discovering opportunities to save through digital coupons and promo codes for nearby stores; to find those store locations; and to compare the prices for the same product from one store to the next.

The survey also determined that smartphone apps that were the most popular tool for mobile commerce, especially because 78 percent of millennials said they would use applications for shopping purposes over the holiday season. Comparatively, 67 percent of overall shoppers in every age category said they would be using those tools for the same purpose. Over 80 percent of holiday shoppers who are millennials also said they would be interested in receiving push notifications from apps with regards to holiday sales that would be occurring from Black Friday through Christmas.

Aside from notifications from mobile apps, millennials also said they would be willing to sign up for other types of mobile alerts in order to stay on top of the latest deals as they become available. Among all age groups, 65 percent said they would be willing to sign up for that type of savings notification.