New report highlights the rapid growth of the mobile shopping space in the coming years
Forrester Research has published a new report concerning online sales throughout Europe. A growing number of consumers in European countries are beginning to favor shopping online, purchasing products and having them delivered directly to their homes. The report predicts that online shopping will continue to gain momentum throughout Europe in the coming years. Mobile commerce is expected to play a major role in the digital space as well, especially as more people become comfortable with using mobile-centric services offered by retailers and other businesses.
49% of all digital sales throughout Europe may be made from a mobile device by 2018
According to the report, mobile commerce is expected to account for 49% of all online sales in Europe by 2018. Mobile spending is expected to reach approximately $25 billion by the time, nearly representing the majority of all digital spending made in Europe. Tablets are likely to account for a significant portion of mobile spending, as these devices are quickly becoming a favored mobile commerce platform among consumers.
Adoption of mobile commerce is accelerating rapidly
The adoption of mobile commerce among businesses and consumers have been growing rapidly over the past two years. Retailers have begun seeing people using their mobile devices while shopping more regularly, with many of these people using their smartphones and tablets to research products before making a purchase. In order to engage the mobile audience, many retailers have begun adopting mobile-centric services, particularly those that facilitate mobile payments.
Retailers could find significant success by supporting the mobile audience
As people become more comfortable with mobile shopping, they are beginning to do so more regularly. Retailers that are moving to support this could see significant success in the coming years, while those that resist mobile commerce may find it difficult to connect with consumers. The mobile space is expected to be particularly active during the holiday season, during which many people may seek to exploit the convenience that mobile commerce has to offer them.
A new research study has revealed that these shoppers are enjoying the opportunities that smartphone shopping provides.
According to a report that has been published by eMarketer, retailers that are hoping that their holiday shopping sales will be better than ever, this year, will likely want to look into targeting more mobile commerce campaigns toward shoppers within the Hispanic community.
The research revealed that Hispanic shoppers within the United States are using m-commerce to buy.
The eMarketer report revealed that in the U.S., Hispanic consumers have a greater likelihood to make a purchase by way of a smartphone or tablet than their non-Hispanic counterparts. The research was conducted in August and showed that 52 percent of Hispanic shoppers had purchased clothing over mobile commerce within the month prior to the survey. Comparatively, only 38 percent of non-Hispanic shoppers had done the same.
That said, there were many other areas in which Hispanic shoppers used mobile commerce more than non-Hispanics.
Among those areas of m-commerce where Hispanic consumers were shopping more included electronics, music, as well as movie tickets. Moreover, making purchases wasn’t the only shopping activity that was conducted over smartphones and tablets by consumers within this demographic. They were also reading reviews of the products that they were considering (53 percent). Non-Hispanics read reviews over mobile devices only 44 percent of the time.
As Hispanic shoppers informed themselves about products they were considering, they also looked into expert product ratings and not just those left behind by other shoppers. Thirty six percent of shoppers within that ethnic background had searched for the advice of an expert when deciding whether or not they would buy an item or service. Among non-Hispanics, that figure was only 26 percent.
Online videos and social media about products were the two other most important areas where Hispanic shoppers were seeking out information when they were considering a purchase over mobile commerce. That said, among all of the American shoppers, regardless of ethnic background, almost half of the participants in the research had made purchases over a smartphone or tablet during the month previous to the study.
