Tag: m-commerce

According to the real time analytics that were recorded by IBM, this year’s shopping trends greatly beat out 2013.

On Thanksgiving Day, the unofficial start to the holiday shopping season, family members assembled to enjoy each other’s company, to watch football, to eat a wonderful feast, but when it was all over, they looked to mobile commerce to look for great deals.

The real time analytics from IBM for Thanksgiving Day showed online sales spiked 14.3 percent over the same day last year.

Mobile traffic made up a massive 52.1 percent of all online traffic on Thanksgiving Day, this year. This means that the figure rose by 22.4 percent when compared to that same day in 2013. When looking more specifically at the shopping side of mobile commerce, IBM found that of all online sales, those made over smartphones and tablets accounted for 32.3 percent. This was higher than last year’s figure by more than a quarter, as it represented an increase of 25.4 percent.

This success in mobile commerce on that day was explained by a number of different factors.

Those contributors included the following:

• Consumers were eager to discover great online bargains, even when the stores were closed. The average order value (AOV) was 1.8 percent lower than it was last year, at $125.25. That said, those shoppers were buying an average of 4.3 items per order, which was an increase of 16.2 percent. This suggests that people were actually buying more, but they have become more savvy when it comes to finding ways to save such as through the use of online rebates and coupons.
• Smartphones were being used to browse for products, but mobile purchases were made over tablets and many still looked to their laptops and desktops. Smartphones may have driven 36.4 percent of the total online traffic (over double that of tablets, which represented 15.4 percent of online traffic), but sales over tablets made up 17.9 percent of the total and smartphones made up only 14.4 percent of the total. Desktops still reigned supreme over mobile commerce at 67.6 percent of the online sales total.

Shoppers with smartphones and tablets are using those devices to research products and discounts.

This year, more than ever before, it is expected that consumers will be using mobile apps and other m-commerce opportunities on their smartphones and tablets to be able to compare products and prices and to find better deals, particularly throughout the opening weekend of the holiday shopping season.

This is making it look as though this weekend will be breaking all previous mobile shopping records.

The current prediction of the Consumer Electronics Association (CEA) are that mobile apps and websites will be used more this weekend than in any other starting weekend of the holiday season. They forecast that 103.3 million Americans will be shopping online – using laptops, desktops, smartphones, and tablets – from Thanksgiving through Cyber Monday 2014. This will represent an increase in online shopping over that weekend of 6.1 million shoppers when compared to last year.

The report showed that mobile apps and websites will also be used far more than last year.

It determined that the total number of Americans who planned to shop over the Thanksgiving holiday weekend will be about 143 million people. Among them, 89 million American adults have the intention of purchasing some form of consumer technology products. The use of mobile devices will come into play at this time in order to compare the various products that are available and to be able to locate the best deals that can be found from retailers that sell them.

Almost three out of every four consumers (74 percent) expect to use their smartphones, tablets, or cell phones while shopping, whether to access shopping applications, to consult the mobile web, or simply to call someone else and ask questions with regards to products or purchases that are being considered. This is the highest total that has ever been recorded by the annual survey conducted by the CEA.

According to the chief economist of the CEA, Shawn DuBravac, “Consumers are becoming more comfortable with the security protocols and in using new payment options as they are being introduced to the marketplace.” He also pointed out that when it comes to mobile apps for payments “there are more options and choices” than there have ever been.