Tag: india m-commerce

Retailers seeing a marked rise in mobile commerce demand

E-commerce has grown to become a formidable force in India. The country’s retail sector has been working to appeal to consumers in a more dynamic way, now that many of these consumers have access to smartphones and tablets. These devices are beginning to change the way consumers shop online, making India’s traditional e-commerce initiatives somewhat outdated an unintuitive. As more consumers become mobile, retailers are beginning to consider whether the time is right to embrace mobile commerce more seriously.

Mobile technology expanding rapidly in India

The proliferation of smartphones and tablets is causing retailers to examine how to better engage consumers that are tethered to mobile devices. The best answer may be to adopt better mobile commerce services and ensure that e-commerce platforms are more accommodating to mobile devices. Currently, much the retailer industry’s online presence is built around those that shop online using their PCs. This means that e-commerce platforms are, generally, not optimized to be used for mobile devices, making it difficult for mobile consumers to shop and purchase products online.

Mobile commerce provides strong examples in other markets

Mobile commerce has already seen strong growth in other countries, such as  the U.S. and the United Kingdom. In these countries, mobile commerce has helped several retailers find an impressive amount of success. According to a recent report from BI Intelligence, a leading market research firm, approximately 29% of mobile users in the U.S. have made a purchase through their smartphone or tablet. Many of these purchases were reported in the retail sector.

Retailers beginning to see a need to adapt to mobile consumers

Myntra, a leading seller of fashion and lifestyle products in India, notes that it has seen a dramatic rise in the number of people interested in participating in mobile commerce. This is partly due to the mass deployment of new mobile devices throughout the country. Consumers may be interested in mobile commerce due to its relatively new nature and the novelty that provides, but Myntra notes that demand is beginning to grow to the point where mobile commerce can no longer be ignored.

The online giant has declared the country to be the way ahead in the internet shopping ecosystem

One of the biggest online shopping companies in the world, eBay, may not yet be known as a leader in the Indian internet marketplace, but it intends to make its place through the use of mobile commerce.

The company feels it may have an advantage over local players within the smartphone marketplace.

According to eBay, it feels secure in its mobile commerce foundation and this will help to bring increased business through its platform in India. Marketing director, Alok Agarwal, and eBay India e-commerce evangelist, Deepa Thomas have both shared this opinion. They have shared their opinions about the road forward for eBay within the country.

At the moment eBay India has a large online marketplace position with more than 5 million users.

These users are from 4,306 different Indian cities. Comparatively, Facebook has 2.2 million users in India. The company has revealed that it feels that it has been a pioneer in the online marketplace and now intends to do the same for mobile commerce in India. The Internet and Mobile Association of India (IMAI) has said that the online shopping industry in the country is worth approximately $800 million and that this figure is growing at a rate of 70 percent. That said, according to the company, eBay India is growing at a rate that is faster than that of the online market as a whole.

According to Agarwal, they are currently welcoming competition in the country, as it will help the mobile commerce ecosystem to expand and thrive. That said, they feel that they are true online marketplace innovators, which will help to keep eBay differentiated from the rest in a number of directions.

The latest reports from the company have said that it boasts more than 2,000 selling categories with more than 30,000 sellers. An interview with Agarwal revealed that the company feels that as mobile commerce continues to grow in the country, eBay’s growth will only accelerate, as they have already established themselves thoroughly in the smartphone and tablet channels.