Tag: european mobile commerce

European mobile commerce experiences striking increase

Two out of every three people who have a smartphone or tablet have shopped with it over the last 12 months.

The annual ING International Survey – Mobile Banking 2016 revealed a considerable rise in European mobile commerce. In fact, 66 percent of mobile device owners in Europe had purchased something over their smartphone or tablet during the last year.

This represented a notable increase over the figure from the year before when it was 58 percent.

The countries in which European mobile commerce was the strongest are: Turkey, Italy and Poland. Furthermore, 50 percent of mobile shoppers will probably go back to a store that has retained their mobile payment data. The convenience of not having to re-enter credit card or bank account details is an appealing one to smartphone using shoppers in Europe.

European Mobile Commerce IncreaseThe current data shows more Europeans are using mobile commerce apps and websites than ever before. They are purchasing both services and products. Among products purchased over m-commerce, electronics and clothing are the most popular.

The survey suggested “one-click ordering” is a among the top drivers in European mobile commerce.

ING’s research also underscored an increase in mobile banking. The study showed that 82 percent of people who use banking services over mobile phone or tablet are also shopping over those devices.

The European countries most using m-commerce are Turkey at 88 percent of smartphone owners, Italy at 69 percent of mobile device owners, and Poland, also at 69 percent. That said, the countries experiencing the fastest growth of mobile commerce shopping are France and the Netherlands. Smartphone and tablet owners in those countries are taking part in m-commerce 16 percent more this year than they were last year.

The United States is also seeing a rapid growth. It has risen by 16 percent to reach 74 percent this year. In Australia, the growth was much more modest at only 6 percent, bringing it to 49 percent of device users.

European mobile commerce has risen faster among younger generations of smartphone and tablet user. That said, all age groups have grown in their use of mobile shopping.

Consumer mobile commerce behaviors change throughout Europe

Smartphone based shopping habits differ from one country to the next, according to a study across 11 markets.

German affiliate marketing network, Zanox, has conducted a data analysis across the 11 international primarily European markets in which it functions, in order to understand the mobile commerce behaviors of the people who live there.

What it determined was that there is actually quite a difference in the way m-commerce is used.

When looking at these habits from one country to the next, consumers use mobile commerce as a different part of their shopping behaviors. What the study revealed was that the United Kingdom and many of the Nordic countries use this technology the most frequently, while Switzerland records the smallest number of mobile transactions. That said, at the same time, Switzerland produces the highest average order value, particularly when it comes to the online travel industry.

This mobile commerce data was released as a part of the Zanox mobile Performance Barometer bi-annual report.

Mobile Commerce Behaviors in EuropeThe markets that were included within this report were the United Kingdom, Spain, Austria, Switzerland, Eastern Europe, Benelux, Italy, the Nordic countries, Germany and France.

There were some notable differences that were found to occur from one country or market to the next. For instance, in Spain, there is a traditional summer break that spans from July through September which affected consumer behaviors. During that same span of time, Italy saw a doubling of its transactions when compared to the activity they registered in March.

The periods in which countries traditionally take extended breaks and holidays were also those in which there were the strongest travel bookings made over mobile shopping channels. The increase in mobile sales was comparable in France and Eastern Europe, as they both reached a peak near the end of the year.

That said, throughout all the mobile commerce markets included in this study, there was a notable increase recorded. The boost in growth rates revealed that there has yet to be a maturation of the smartphone based shopping experience and that it continues to steadily develop, said the report that Zanox issued on its findings for the last half year.