Category: Featured News

The majority of e-commerce deals in Africa occur over smartphones.

As more Africans acquire and gain internet access via smartphones, the number of e-commerce sales taking place over mobile phones in the continent continues to rise. According to an e-commerce Q1 report data by Criteo, mobile commerce in Africa has particularly taken off in the continent’s urban regions, such as Nigeria.

M-commerce in Nigeria experienced a significant boost in the first quarter of 2016.

Vanguard reported that the study, which was released by the performance marketing firm during the Mobile West Africa conference – recently held in Lagos – revealed that the number of retail e-commerce transactions that took place via smartphones in Nigeria jumped by 73% within Q1 2016. This reflects a worldwide m-commerce trend which has increased by 39% since Q4 2015.

The report, which revealed that smartphones are becoming the leading mobile commerce device in Africa, indicates that smartphones are responsible for approximately 18% of e-commerce transactions in Africa. This is a much higher percentage compared to the estimated 10% share made up by other mobile devices.

When it comes to mobile commerce in Africa, e-commerce sales trends vary from one country to the next.

Criteo’s report also compared mobile sales trends to desktop sales trends in Nigeria and discovered that desktop e-commerce sales were dominant during the weekdays while the sales were about equal among mobile and desktop users on the weekend. The report noted that desktop usage typically increased during office hours with clicks averaging 1200% while clicks though mobile barley made it above 100%. That said, on weekends, this percentage changed with both desktop and mobile usage averaging about 250% across both devices.

Interestingly, Nigeria’s mobile commerce trends differ from South Africa’s. While Nigeria’s e-commerce sales are about equal between mobile and desktop on the weekend, in South Africa, m-commerce dominates on the weekends where retail mobile commerce appears similar to that of South East Asian countries that have a more developed e-commerce sector.

Nevertheless, mobile commerce in Africa is definitely growing. In Nigeria, alone, the report found that mobile conversion rates are steadily on the rise in the country with Android smartphones averaging 1.8% conversion rates, Android tablets at 1.5% conversion rates, and iPhones and iPads averaging 2.9%.

ANZ has become the country’s first bank to support Apple’s mobile payment service.

Apple Pay, Apple’s digital wallet service, has made its way to Australia, with ANZ bank being the first in the country to support the mobile payments solution. According to Reuters, Apple Pay in Australia will be extended to ANZ customers, who will be able to register credit cards on their iPhones to pay for goods and services by swiping or waving the devices over contactless payment terminals. Via the Apple Pay service, Apple charges card providers for transactions.

ANZ is confident that Apple Pay will be well received by their customers.

The deal with Apple was confirmed by the Australian bank on Thursday morning. In a statement, ANZ CEO Shayne Elliot said that the introduction of Apple’s digital wallet service is a major milestone in their strategy to utilize digital technology to offer their customers a superior experience “and will be a watershed moment in the adoption of mobile payments in Australia.”

Apparently, the demand for Apple Pay in Australia has been huge from ANZ customers. Elliott said that the bank is confident that the security, privacy and convenience of the service will be well received by their clients.

Elliott added that “With the high adoption rates of contactless payments in Australia, our customers will be world leaders in their ability to use their mobiles to make the vast bulk of essential payments.”

Apple Pay in Australia will no doubt boost the country’s adoption of contactless payments.

Currently, over 60% of all card transactions in the nation are contactless, a far higher percentage compared to the United States.

However, digital technology, like Apple’s mobile transactions solution, is making progress in the financial industry. This has prompted traditional Australian banks like ANZ, Westpac, Commonwealth Bank of Australia, and National Australia Bank to improve their digital services.

In addition to launching Apple Pay in Australia, Apple has introduced the service to other countries where banks were reluctant to get on board, such as the United States and Britain. It has also launched its mobile payments service in China and, most recently, in Singapore.