Author: Stephen

eBay continues to work to establish lead in mobile commerce

| October 29, 2013

Retailer aims to bolster presence in mobile commerce

Prominent online retailer eBay is poised to expand its presence in the mobile space, according to the company’s new chief product officer, RJ Pittman. The newly hired Pittman recently left a position with Apple in order to pursue new opportunities. Pittman garnered acclaim in his field for developing Apple’s popular storefront and may be a powerful addition to eBay’s staff. The retailer has been working to bolster its presence in the mobile space in order to hold more sway over mobile commerce.

The mobile space has become a priority for eBay

Mobile commerce has become a major focus for eBay due to its popularity with consumers. Many people favor mobile commerce over more traditional forms of commerce because it is more convenient for them to shop online rather than in person. Retailers like eBay offer comprehensive mobile infrastructures that make it easy for consumers to shop on their mobile devices, thereby making it more likely for them to purchase products online. While eBay currently boasts of a significant presence in the mobile field, the retailer is prepared to increase this presence significantly in the near future.

eBay mobile commercePittman to focus on improving services

Pittman is currently working to improve eBay’s payment process in order to make it friendlier to mobile users. The retailer already has the backing of PayPal, which is an eBay subsidiary, and Pittman believes that the services offered by PayPal could be put to better use by its parent company. PayPal’s recent acquisition of mobile commerce pioneer Braintree may have some impact on Pittman’s plans as the acquisition provides PayPal, as well as eBay, access to powerful mobile commerce technology.

eBay aims to bring mobile commerce to physical stores

While eBay expects that mobile commerce will have an impact on online shopping, the retailer intends to leverage the power of the mobile space to make shopping in physical stores more engaging. Consumers may be growing more reliant on their mobile devices, but that does not mean they are abandoning physical stores. Ensuring that traditional retailers can accommodate the needs of mobile consumers by embracing mobile commerce has become a priority for eBay.

Argos finds success in mobile commerce

| October 24, 2013

Mobile commerce sales make strong progress at Argos

Argos, a leading retailer in the United Kingdom, has been reporting impressive results from the mobile commerce sector. The retailer has been working to become more engaging with mobile consumers in recent years, hoping to offer better services to those tethered to mobile devices. This has become quite common throughout the retail industry. Many companies are eager to engage consumers in new ways, embracing mobile commerce and new marketing initiatives in order to adapt to changes in technology and the shopping habits of consumers.

Sales rise 16% as Argos focuses on the mobile space

Argos has seen its mobile sales more than double during the first half of its fiscal year, rising by 16%. Approximately 43% of the entirety of the retailer’s sales were made online. While the majority of sales were made from traditional computers, sales made through tablets and smartphones grew by 124%. The retailer’s multichannel sales now account for nearly $1 billion, with mobile commerce making up a sizeable portion of that total.

Argos - Mobile CommerceDigital transition makes Argos more relevant with consumers

The retailer is currently undergoing something of a digital transformation. Argos has taken note of the growing popularity of smartphones and tablets among shoppers and has been working to grow more accommodating to the needs of these consumers. In the future, many people are likely to shop from their mobile devices rather than visit physical stores. While this has caused some concern among retailers, companies like Argos are taking a proactive approach to the issue, establishing strong online presences in order to remain relevant with consumers.

Some retailers find mobile commerce to be a challenging problem

Mobile commerce has proven to be beneficial to Argos, but other retailers have not fared as well in their mobile endeavors. One of the greatest challenges currently facing retailers has to do with their websites. Most retail sites are not optimized to be used from a mobile device. This leaves many consumers with a poor experience, making it unlikely for these consumers to participate in any mobile commerce ventures coming from these retailers in the future.