Author: JT

Report highlights growth of mobile commerce sector

New report sheds light on the success being seen in mobile commerce

Leading market research firm eMarketer has released a new report concerning the state of the mobile commerce sector. The report highlights various aspects of the mobile commerce space, shedding some light on the factors influencing its growth and the challenges it faces around the world. Mobile commerce has been seeing strong growth over the past two years as consumers become more integrated with mobile technology. The proliferation of smartphones and tablets has exposed consumers to a variety of mobile services that they are showing a great deal of enthusiasm for.

Mobile sales expected to reach $133 billion by 2017

According to the report from eMarketer, mobile commerce now accounts for a sizeable portion of the retail sales being recorded in the U.S. The report estimates that mobile sales will reach $41 billion by the end of 2013, a 68% increase over the level they had been in the previous year. By 2017, the report suggests that mobile sales will balloon to $133 billion. Consumers appear to favor mobile commerce because of the convenience that it represents and it is becoming increasingly common for consumers to use their mobile devices to purchase products even when they are already in physical stores.

eMarketer - Mobile Commerce ReportTablets are more popular than smartphones

The report notes that tablets have become more popular for mobile commerce than smartphones. While smartphones may be more plentiful among consumers, tablets offer a better shopping experience. Larger screens offer better navigation capabilities and allow consumers to access sites that may not be optimized for viewing on a smartphone. The report notes that nine in 10 consumers are more willing to make a purchase with their tablet than with their smartphones.

Challenges could derail the momentum behind mobile commerce

Mobile commerce does, of course, face significant challenges that could become quite serious in the years to come. Security is expected to remain one of the most problematic issues that faces the mobile commerce sector. Poor infrastructure is also expected to reduce the popularity of mobile payments as consumers run into problems that prevent them from making a purchase with their mobile device.

Mobile commerce may boost success of 2013 holiday season

Mobile commerce expected to enhance the holiday season

Mobile commerce is expected to play a major role in the upcoming holiday season. Last year, consumers around the world made use of their smartphones and tablets to purchase gifts during the auspicious season. This lead to a spike in retail sales and helped prove the promise of mobile commerce to companies that had been on the fence concerning their engagement with mobile consumers in the past. In countries like Australia, mobile commerce may help make the upcoming holiday season one of the most profitable for retailers.

Consumers with little time to shop favor mobile commerce

Consumers are beginning to favor mobile commerce for a wide range of reasons. Many praise the convenience associated with mobile commerce platforms. Others favor these platforms because they have little personal time to go shopping for products. Through a smartphone and tablet, these people can shop online and make purchases at their leisure. While the mobile commerce field has been plagued with security issues over the past few years, these issues have not yet become enough to dissuade consumers from participating in this field.

Mobile Commerce Holiday SeasonMobile traffic is on the rise

In a recent study released by Monetate, a marketing research firm, almost one-third of online traffic to retail sites on Christmas Day came from tablets and smartphones. Mobile traffic is continuing to rise, as well, even beyond the holiday season. IBM Smarter Commerce notes that more than 30% of online traffic to retail sites now comes from mobile devices as of the third quarter of this year.

Retailers begin taking matters into their own hands

In the wake of the 2012 holiday season, many retailers made efforts to make themselves more accommodating to mobile commerce in general. This meant improving their online infrastructure systems in order to better support traffic coming from mobile devices. Many retailers have also opted to develop their own mobile commerce platforms in order to better engage consumers.