Vodafone to launch new mobile commerce application in 2013
Vodafone Australia, one
of the country’s leading mobile network operators, has teamed with Visa to launch the Vodafone SmartPass, which will be available to consumers next year. Vodafone has taken note of the growing interest Australian consumers are showing in mobile commerce and is taking steps to provide consumers with new service that align with the demands of customers. Visa is also keen to meet the rising demand for mobile commerce and has been working to develop a platform that consumers can use to make payments with their smart phones.
Application allows for mobile purchases
The Vodafone SmartPass is a mobile application developed for the Android platform. The application allows users to make purchases using the financial information associated with a prepaid account. Though the Vodafone SmartPass can access the information associated with this account, the application does not create the account itself. Consumers will need to attain an NFC-enabled SIM card from Vodafone in order for the application to work properly.
NFC SIM card adds extra layer of security
The NFC SIM card contains a blank account that can be filled with cash from consumers. This is meant to add an extra layer of security to the platform, addressing some of the concerns consumers have had recently regarding the overall safety of mobile commerce. The prepaid account is not capable of drawing money from an existing bank account. As such, consumers will need to manually refill their accounts if they make regular purchases, or they can set up a specific date when their account will be filled automatically, per approval.
Scarcity of NFC-devices may slow growth of mobile commerce
Minor purchases can be made with a simple wave of a smart phone, while larger purchases will require additional authorization. Vodafone and Visa expect that mobile commerce will continue to generate hype and become a more popular practice amongst consumers. NFC-enabled mobile devices are still rare, however, so the growth of mobile commerce may be slowed until these devices become more available to consumers around the world.
Credit companies pressure US retail industry to upgrade point-of-sale terminals
U.S. retailers are facing a deadline from American Express, Discover, Visa, and MasterCard, to make upgrades to their point-of-sale terminals to make them more compatible with mobile commerce. The deadline is set for October 2015, giving retailers plenty of time to invest in NFC-enabled terminals, but few retailers have shown enthusiasm in diving into the world of mobile commerce. Some retailers claim that mobile commerce is not yet at the point where it can be considered viable.
Mobile commerce is gaining modest ground in US
Despite concerns regarding security and efficiency, mobile commerce is growing in the U.S., backed heavily by financial groups and the telecommunications industry. These parties are investing heavily in NFC technology and the infrastructure needed to make mobile commerce a success. Part of this effort is encouraging the retail industry to make updates to its point-of-sale technology to foster the expansion of mobile commerce.
New terminals may mean better financial security
Retailers are tasked with upgrading their sales terminals to be equipped with NFC technology so as to better serve consumers with NFC-enabled smart phones and mobile devices. These devices can be used to make payments for goods and services, but only if they have an NFC terminal to interact with and finalize the purchase. Sales terminals are also expected to make up the bulk of the security features the mobile commerce industry needs to thrive. As such, these terminals may help placate the fears consumers have been having regarding the safety of their financial information.
Retailers still unconvinced of the popularity of mobile commerce
The retail industry has been disinclined to throw major support behind mobile commerce and prepare for the widespread use of NFC technology because of the relatively high upfront cost associated with such an initiative. Though there have been signs of mobile commerce catching on with some consumers, many retailers claim that there is not enough evidence to justify dumping funds into upgrading technology that is able to meet the needs that consumers have now.
