Tag: smartphone trends

The results of a recent study showed that 96 percent of employees in this industry want these devices.

According to the results of a survey of the members of the National Association of Social Workers, mobile technology is a very important tool that allows those people to be able to do their job.

The survey asked two primary questions of the social workers and the responses were overwhelming.

The research was conducted by SocialWorkHelper.com and it asked two separate questions of the members of the association. The first was “Do you think mobile technology would help you do your job?” and the second was “Is mobile technology for social workers a priority for your organization?” The results were quite clear and showed that tech such as smartphones and tablets could play a critical role in the life of a social worker and in his or her ability to do the job well, conveniently, and efficiently.

Among the respondents, 96 percent said that mobile technology would be beneficial to their jobs.

On the other hand, the responses showed that social workers do not feel that their organizations think that mobile tech is as much of a priority as the individual employees do. When asked if their organizations feel that it is a priority, only 55 percent said that they felt that it was. According to the report on the research, it means that while the individuals feel that mobile devices could help them to do their jobs, they don’t feel that their organizations are prioritizing the tools that they need in order to be as efficient and as effective as they can be.

This isn’t good news for the industry, as that type of conflicting mindset can be damaging to overall morale and can result in worker frustration and even burnouts.

The report stated that the results of the survey indicated that mobile tools could be very helpful particularly in areas such as child protective services (CPS), and that the areas in which social workers can benefit the most from mobile technology includes:

• Less time spent on paperwork
• Greater access to useful information while in the field
• Reduced time with families and children
• Lower risk of burnout
• Improved data collection and information quality

The results of a PayPal study are suggesting that people are smartphone shopping trends are quite similar.

PayPal, the online payments giant, has released the results of a recent study on mobile commerce, which showed that the use of smartphones and tablets for shopping in Russia is almost popular as this trend in Europe.

The results of the study were put out in a PayPal press release which compared the mobile shopping trends.

According to the head of PayPal Russia, Vladimir Malyugin, “Russian internet users are no different from other consumers in the major e-commerce markets, and they are increasingly using [mobile devices] to purchase goods and make payments — it’s faster and more convenient.” The survey was conducted in conjunction with Ipsos, a market research service. It looked into the behaviors of 17,500 consumers throughout 22 different countries, in terms of their shopping behaviors. Among those respondents were 793 people who resided in Russia, as of October of last year.

The research found that mobile commerce was used by Russians for an average of 2.6 purchses per month.

In Western Europe, the average number of purchases per month was quite similar, at three. When it came to sales completed specifically by way of tablets, Western Europe was only just slightly ahead of Russia, at 2.4 sales per month, compared to 2.38 sales per month, respectively, said the report.

Furthermore, the users of mobile devices in Russia were willing to purchase a broader range of different types of product and service when using those gadgets. Among smartphone owners, 25 percent said that they would be willing to purchase something within a brick and mortar store through the use of their device. Another 22 percent said that they would be willing to make reservations, or that they would order a meal ahead of their arrival, through their smartphone.

As a part of the mobile commerce trend as a whole, using smartphones to complete payments transactions was also appealing to many Russians. In 2010, mobile payments represented only 1 percent of the full e-commerce market in the country, whereas last year, that figure had made it to 20 percent, said the report.