Tag: paypal

NFC-based mobile commerce shows signs of life

| May 6, 2013

Mobile Commerce NFCReport highlights growing mobile commerce initiatives

The Mercator Advisory Group, a market research and analysis firm, has released a new report concerning global mobile commerce initiatives. The report, titled “Global Mobile Retail Payment Initiatives 2013,” aims to shed light on NFC-based mobile commerce and how it is being used in the retail industry. NFC technology has long been a pillar of the mobile commerce field and the technology continues to see strong support in several industries despite the security and efficiency concerns that surround it.

NFC continues to receive criticism

The report notes that there are a growing number of pilot projects concerning NFC-based mobile commerce emerging around the world. In the telecommunications sector, companies responsible for the making of smartphones and tablets are beginning to give their new devices NFC capabilities in order to accommodate the interests that consumers have in mobile commerce and close proximity data sharing. While the report shows that NFC technology is seeing strong progress around the world, the technology continues to be criticized by several of the companies and organizations that are most involved in mobile commerce.

Mobile security concerns surround NFC technology

NFC technology is used to facilitate mobile transactions. This is done by transmitting a consumer’s financial information. This information can be intercepted with relative ease or otherwise stolen from a mobile device by exploiting the capabilities of NFC technology. Companies like PayPal, which has a strong interest in mobile commerce, suggest that NFC technology is simply not secure enough to keep a consumer’s financial information safe. Moreover, the technology may not be adequate of supporting a massive mobile commerce network, leading to efficiency problems.

Small retailers show strong support for NFC-based mobile commerce

While NFC technology may be receiving some dubious attention, the technology is showing promising signs of adoption from small retail businesses. These businesses do not have the same financial clout of their larger counterparts, but must still accommodate the interests of consumers. As such, mobile commerce is gaining ground with these retailers, and NFC technology has been the best solution available to them.

Mobile commerce to get more physical with eBay’s help

| May 3, 2013

eBay Mobile Commerce

eBay continues to shine the limelight on mobile commerce

For several years, eBay has dominated the e-commerce scene, with only Amazon considered to be its most significant competitor. The online retailer has put a great deal of emphasis in improving the online shopping experience of consumers and has recently begun to embrace more commerce in an aggressive fashion. Indeed, eBay anticipates that mobile commerce will account for a significant portion of its sales in the coming years. This week, CEO John Donahoe outlined plans to take the company in a relatively new direction: Offline commerce.

Retailer aims to blur the lines between physical and digital commerce

Donahoe is eager to bridge the gap between the digital and physical worlds when it comes to commerce. This has been accomplished to some degree by eBay already through the adoption of mobile commerce. Consumers shopping for products from their mobile devices have shown how blurry the lines between physical and digital retail have become. This summer, eBay plans to partner with several retailers in order to make mobile commerce have an even more tangible presence in the real world.

Pop up shops gaining notice

According to Donahoe, eBay will be working to support “pop up” shops this year. The idea behind pop up shops is somewhat simple: A store front that can be located anywhere and sell products online to those using mobile devices. These shops are becoming more popular in the retail industry, especially when it comes to retailers trying to reach out to busy consumers. In 2011, UK retailer Tesco created a pop up shop in South Korea, where QR codes where used to sell products to consumers using public transit. eBay has plans to follow in Tesco’s footsteps to some degree.

New York may soon have new pop up shops

The online retailer will be leveraging the power of QR codes in order to sell products. These codes can be scanned by a mobile device to initiate a mobile transaction. The products are then delivered to a consumer’s home or elsewhere as defined by the customer. PayPal and eBay already have strong ties to several physical retailers and expect that this initiative will be well received. The retailer plans to launch this new initiative this year in New York.