BWild |
February 28, 2014
As smartphone based transactions take off at breakneck speed, everyone is trying to hop aboard.
The speed with which mobile payments services are growing and are becoming accepted have now made it clear to most large banks that if they want to be able to remain relevant into the future, they will need to be able to offer their customers the ability to pay for goods and services through the use of smartphones.
Many telecoms and credit card companies are also hopping on board this massive trend.
Even retailers are starting to come up with their own opportunities to hop onto the mobile payments bandwagon and are coming up with their own unique strategies. As the shift toward smartphones as a platform continues, a growing number of companies from massive international giants to small mobile app development startups are trying to turn themselves into important players in this sector.
As mobile payments adoption becomes more common, the competition for those positions is growing.
In fact, it has already reached the point that solutions providers are trying virtually anything to carve out their share of this market, and to continue clawing to broaden that share. Unfortunately, as this continues to occur at an increasingly rapid rate, it is also causing this particular market to fragment. The technology as a whole is owned by many groups and within each group there is a flood of different players. Every one of them is looking to dominate as opposed to creating a consistent experience overall.
The result has been the development of what David Sear, Weve managing director, called a “mess”. He pointed out that “It is confusing for people and for banks, as well as being costly all round.” He explained that scalability is critical in order to make this market work. While it is currently questionable whether the situation is contributing to bank revenues in any way, it is undoubted that these institutions must hang onto it, regardless, in order to succeed in the future.
This fact makes the future of mobile payments extremely hard to predict. The form of it, at the moment, suggests that it will only continue to become more muddied and complex before it has the ability to improve.
China’s mobile commerce market becomes a battelfield for two large companies
Two of China’s largest companies have entered into a proverbial war over the mobile payments market. Both Alibaba and Tencent have high hopes for the mobile space and have been aggressively establishing a strong presence in the mobile commerce sector. Alibaba has managed to capture a strong lead with its Alipay platform, but Tencent still has a strong connection to Chinese consumers through its WeChat application. Now, the two companies are beginning to fight in the cab-calling services arena.
Cab-calling services receive more attention from Alibaba and Tencent
Cab-calling services are becoming somewhat common in China. These services are very straightforward in than consumers can call for a taxi and arrange for transportation. Some services allow users to pay for their taxi directly from a mobile device. This is meant to make it more convenient for consumers that have become more reliant on their smartphones and tablets to pay their cab fare. Alibaba and Tencent have entered into a price war with their respective Kuaidi and Didi applications.
Applications set to compete more aggressively
The two applications offer similar cab-calling services. As such, they have begun intensely competing with one another for consumers that will likely use one over the other for the foreseeable future. Tencent has announced that those using the Didi and WeChat applications will receive a price subsidy on their travels. Alibaba has also announced a similar initiative, claiming that those using the Kuaidi application and paying for their trip with the Alipay platform could receive significant discounts.
Mobile commerce competition continues in China
Competition in the mobile commerce sector is unavoidable for large companies that intend to establish a strong following in the mobile space. Chinese consumers have become enthralled with the concept of mobile payments and new services are becoming available to them at a rapid pace. These services intend to capture their attention and support for years, but few have managed to actually do so. Tencent and Alibaba have managed to attract support from most consumers in the country concerning their mobile initiatives.
