Tag: mobile marketing techniques

Mobile marketing is misunderstood by 97 percent of retailers

| June 30, 2014

Only a very small percentage of companies actually know what they’re doing when advertising on smartphones.

A recent study conducted by Boston Retail Partners has revealed that while many retailers are attempting to use mobile marketing to their best advantage, only a very small number of them are actually proving that they understand this channel and are utilizing it properly.

Smartphone ads and promotions have a great deal of potential for reaching a consumer at the best possible moment.

The opportunity presented by mobile marketing is a unique one, as the retailer would ideally be able to engage a customer using a device that he or she has available and turned on at virtually every moment. When that customer is already in or near a shop location, added enticements can be provided to encourage a sale – or a larger sale. However, as much as merchants do say that they want to be able to provide this experience, few have shown that they have figured out how to do it, quite yet.

Ninety five percent of retailers have identified customer engagement among top initiatives for mobile marketing.

At the same time, only 3 percent showed Boston Retail Partners that they had the ability to identify a customer when he or she actually stepped into a shop, according tomobile marketing the firm’s survey results.

The Commerce Benchmark Survey included the participation of 500 retailers and showed that within the next five years, the majority (three quarters) of retailers do intend to put technology into place that will allow them to be able to identify customers who have stepped into their locations.

That said, at the same time, the survey showed that retailers are starting to learn the ropes and they are discovering what they need to do when it comes to mobile marketing in the most effective way, through the use of location based technologies. Approximately 63 percent have intentions to provide real-time retail from their point of sale, while another 62 percent have plans to advertise over smartphones. Moreover, 61 percent intend to set up real-time analytics that will give them a measure of their effectiveness through proper analysis.

Mobile marketing offers considerable opportunity for brands, says Nielsen

| June 24, 2014

The majority of marketers have already felt this way, but a new report has confirmed these beliefs.

Mobile marketing has been moving at full steam ahead for some time now, but a new report that has been released by Nielsen is showing that this channel is offering brands a considerable opportunity that should not be missed.

The primary struggle is related to the fact that this type of advertising and promoting is still new.

At the moment, while it is known that there is a considerable amount of opportunity available for brands who use mobile marketing, the problem is that knowing exactly how to engage in the channel leaves many marketers feeling confused about best practices. It has already been discovered that the techniques for advertising are notably different over smartphones and tablets from what they have been over television, radio, and even the standard web.

Right now, one of the largest mobile marketing challenges is measuring the success of a campaign.

Mobile Marketing ReportCurrently, the ability to measure the effectiveness of a given mobile advertising effort has been inconsistent, at best. This produces an important barrier to growth over this channel. At the same time, the Nielsen survey showed that smartphone marketing is ready to become a fully mainstream channel that will parallel television. The research indicates the opinions of media providers, advertisers, as well as agencies, when it comes to brand advertising over smartphones and tablets. It also looks into the issues that must be addressed in order to allow it to effectively grow.

The Nielsen report said that “Marketers are deploying mobile campaigns on their own as well as a complement to other media. However, it’s this pairing of mobile with other mediums and focus on branding that gives rise to advertisers’ biggest mobile pain points.”

Addressing the disconnect that is currently being experienced over this channel will be highly rewarding for mobile marketing as a whole, as advertisers learn to calculate their campaign ROI and develop the proper metrics that will provide them with the ability to measure their successes. Once those two primary obstacles have been overcome, the channel will easily slip into the mainstream.