Tag: mcommerce

Mobile commerce from eBay receives considerable confidence from analysts

| January 8, 2013

ebay mobile commerceThe massive online marketplace is demonstrating a continuing upward momentum on smartphones and tablets.

Analysts are discovering that the mobile commerce performance of some of the original players in the smartphone and tablet shopping channels – such as eBay Inc. – are among the top performing locations and that they are now ready to continue the growth they have established.

It is also among these companies that the most established data is available regarding individual performance.

According to Michael Graham, an analyst from Canaccord Genuity, in a letter that went out to clients “E-commerce should continue to grow in the mid-teens as online shopping models become more useful, more efficient and more mobile, and eBay has positioned itself well against this opportunity.”

Analysts are bullish about the positioning that eBay has established in the mobile commerce environment.

Similar to Mr. Graham, Colin Gillis, an analyst from BGC Partners has identified the online marketplace as his top exposure to e-commerce pick for this year. He even issued a statement in the form of haiku that indicated his belief that mobile commerce could lead eBay’s value to one day exceed that of Amazon.

Graham also pointed out that from his company’s perspective, that “We believe eBay’s fundamental outlook is stable and could improve further over the course of 2013”. He explained that the gross merchandise volume (GMV) year over year from eBay has been consistently accelerating. This is because of a number of new and active users. He feels that a rapidly growing number of people are finding at eBay is useful, and that this is “likely driven by mobile”.

Gillis also took the opportunity to point out the value of mcommerce at eBay. In fact, he expressed that his company feels that the online auction site has “the strongest suite of offering for mobile commerce between its PayPal and its marketplace businesses.” He added that nearly one third of all purchases that are made at eBay are done from a smartphone or tablet device. Moreover, its estimates show that it will likely have processed more than $10 billion in mobile payments in the last year.

Mcommerce provides multiple levels of benefits to consumers

| January 6, 2013

instore mcommerceA recent survey has shown that shoppers want to use mobile commerce while in store.

The results of a study conducted by an ad agency named Moosylvania have now been released, revealing that consumers want to be able to use mcommerce to discover more about products before they make their purchases while in-store.

The survey showed that 80 percent of smartphone owners want better optimized product information.

The report, which was entitled “The Shopping Experience in a Smartphone World”, included the responses of 1,874 American adult smartphone owners. The results from this study showed that among the participants, 97 percent had access of some kind to a desktop computer (including at home, at work, or in another location). At the same time 43 percent had access to a tablet.

Moosylvania’s study determined that product information is among the most wanted mcommerce features.

Norty Cohen, the CEO and one of the founders of Moosylvania, stated that speed is “beyond the essence,” for consumers when they are seeking to make a purchase of a product or service. He went on to explain that consumers “are researching reviews, comparing prices, photo sharing and making purchases in seconds, and prefer doing so equally online and in-store,” through the use of mcommerce and other features on their smartphones.

The survey indicated that owners of smartphones have been using apps and mcommerce sites in order to assist in the purchasing process. They have been using these resources to inform themselves before they make their final decisions to buy. Other findings that were produced by the survey include the following:

• 13.4 percent said that they use mobile devices to research products on the weekends.
• 2.7 percent research product information using a mobile device on holidays.
• 10.9 percent stated that they use mcommerce to look into products while they are at work.
• 30.1 percent of the study participants said they were typically away from home when they performed most of their mcommerce product information searches.
• 19.6 percent said that they have used their mobile devices to look into products while watching TV.
• 12.4 percent use their smartphones to research products while they are in-store.
• 10.9 percent of smartphone owners do not use mcommerce resources to obtain product information.