Tag: mcommerce

A new Adobe Digital Insights report showed that smartphones played a considerable role in online shopping.

Mobile commerce sales came to just over $24 billion throughout the holiday shopping season this year. In fact, Adobe Digital Insights data showed that smartphones and tablets brought in that amount from November 1 through December 24.

That doesn’t include online purchases made over mobile devices at the last moment before Christmas.

Among all the mobile commerce sales this holiday season, smartphones were behind the vast majority. In fact, 68 percent of m-commerce purchases came from smartphones. Tablets were responsible for the remaining 32 percent. This represents a shift in usage as it looks as though people are now leaning toward their phones when they previously preferred the larger screened mobile devices.

Retail mobile commerce sales from smartphones brought in $16.63 billion, with $7.92 billion from tablets.

During the holiday shopping period, mobile devices were used for 31 percent of online retail sales, said the Adobe Digital Insights data. The remaining 69 percent of online purchases from retailers was through laptops and desktops. Last year, mobile shoppers represented 28 percent of purchases and in 2014, they made 19 percent of the purchases.

Adobe Digital Insights analysts predict that m-commerce will continue to take on a rising share of online sales. In fact, they stated that it is likely that this trend would have kicked in as early as the winding down of the holiday season. The reason is that from December 21 onward, many people were attending holiday functions and were more likely to have a smartphone in hand than to be seated at a work computer.

The report pointed out that the current mobile shopping experience still involves a certain degree of friction. This is primarily the result of the increased challenges involved in filling in purchase forms online. That said, it also underscored the fact that a growing number of retailers are working on improving that experience.

Retail mobile commerce sales could greatly benefit from the reduction of that friction. Some retailers are looking into options such as payment card information capture through the device camera, for example.

In India, the vast majority of consumers are turning to m-commerce to buy their products and services online.

E-commerce has always been somewhat unpredictable in India, but Indian mobile shopping appears to be taking off with a vengeance. For instance, despite the fact that Flipkart broke the 100 million user mark two months ago, its valuation recently fell by another 38 percent.

That said, while online shopping may be somewhat unstable, mobile commerce looks much more steady.

Current Indian mobile shopping trends suggest that the market will bring in $48 billion in 2020. Furthermore, recent Regalix research indicates that 83 percent of Indian consumers prefer to use their smartphones. This makes m-commerce the most popular online shopping channel in the country.

The same research showed that mobile commerce users in India are primarily within certain age groups. Interestingly, people between the ages of 25 and 34 years were more likely to use their smartphones to shop than those from 18 to 24 years old. In fact, 90 percent of online shoppers in that first age category prefer mobile.

Overall, Indian mobile shopping statistics show that 1 in 3 people in the country is shopping with a smartphone.

The Regalix report showed that exactly one third – 33 percent – of shoppers in India shop over mobile commerce at least one time per month. This option provides them with a broad spectrum of options and allows for convenient price comparison no matter where the consumer happens to be.

Another 28 percent of Indian shoppers shop even more frequently than that, once per week. One in four consumers – 25 percent – shop over mobile phone at least once per three months. Only 14 percent of participants said they shopped online over their mobile devices once per year.

One noteworthy Indian mobile shopping trend pointed out by the Regalix report had to do with who was shopping. Men appeared to be using mobile phones to shop more than women. Forty four percent of women were shopping at least once per month over mobile. At the same time, 63 percent of men were buying products and services over their smartphones.