Tag: iphone

An iOS 8 update has been pulled after new software caused dropped calls.

After releasing its newest version of its iOS 8 Apple software earlier this week, the electronics giant had to withdraw its mobile update when a great number of its iPhone customers experienced a loss in cellular service, preventing them from making calls with their smartphones.

Some customers even reported the Touch ID feature stopped working due to the update.

While most iPhone users who downloaded the update experienced a drop in calls, some complained that the Touch ID feature, the fingerprint reader, would also not work. In a statement, Apple said that it has received reports of these issues linked to the latest mobile operating system update, which is known as iOS 8.0.1. However, the company did say that customers can still use iOS 8 in spite of the issue.

Trudy Muller, a spokesperson for Apple said that “We are actively investigating these reports and will provide information as quickly as we can.” Muller added that “In the meantime, we have pulled back the iOS 8.0.1 update.”

Since its release, the iOS 8 Apple software has had more than one problem.

According to data from analytics firm Crittercism Inc., iOS 8 causes apps to crash roughly 3.3% of the time. To put this into greater perspective, compared to last year’s version of iOS, the latest version crashes apps 67% more. Since its release last week, popular applications from Dropbox and Facebook have been failing regularly and the company had to delay the release of its HealthKit apps – the company’s much anticipated health and fitness-monitoring application – due to unexpected software bugs. Customers have also said that they have had to delete data such as apps, videos and photos from their phones to make space for the latest software.

Frank Gillett, a Forrester Research analyst said, “that’s the danger with all these updates: if you get it wrong, it goes wrong big, bad and fast.” Gillett added that “There’s a fundamental question of how it got out in the first place.”

iOS is the Apple software that powers all of the company’s mobile devices, including the iPhone, the iPad and the iPod Touch. It is estimated by Apple Inc. that as many as 46% of devices that connect to its App Store run iOS 8.

Researchers have discovered that a great deal of data held by these smartphones can be extracted from them.

According to a recent mobile security acknowledgement from Apple, it is possible for its employees to be able to use previously unpublicized techniques in order to be able to extract data from consumer iPhones, such as contact lists, photos, and other types of personal data such as text messages.

The equivalent techniques could also be applied by law enforcement to work around backup encryption.

This same mobile security sidestepping technique could be applied by others who have “trusted” forms of computers to which the iPhones have been connected. This according to an expert in privacy and security who brought about the admission from the tech giant. Last week, at a presentation that took place in a conference, Jonathan Zdziarski, a researcher, demonstrated how the services were capable of accessing considerable quantities of data by way of diagnostic services that Apple has said are meant for use by engineers.

The researcher said that iPhone users are not told when this mobile security and private data access is occurring.

Zdziarski also stated that there is no way for users to disable the services or prevent them from running. This means that there is no way for the user of an iPhone to know which computers have already been labeled as a trusted device by way of the backup process and these users cannot choose to stop future connections. He stated that “There’s no way to `unpair’ except to wipe your phone.” He then went about demonstrating that he was capable of extracting private data from a locked phone through the use of a computer with trusted status.

Although some have stated that they feel that this is evidence that the National Security Agency and Apple are collaborating with each other, Apple has denied all claims that they have constructed any type of “back doors” to their mobile security be used by intelligence agencies. A statement from the company said that “We have designed iOS so that its diagnostic functions do not compromise user privacy and security, but still provides needed information to enterprise IT departments, developers and Apple for troubleshooting technical issues.”