Category: Press Release

Inspired Solutions Welcomes Rick Pina as COO and CRO, Expanding Leadership Team

Manassas, VA June 05, 2023 –(PR.com)– Inspired Solutions, a leading provider of innovative technology and logistics solutions, is pleased to announce the appointment of Rick Piña as the Chief Operating Officer (COO) and Chief Revenue Officer (CRO). Rick will be pivotal in driving Inspired Solutions’ growth and operational excellence.

Rick Piña joins Inspired Solutions following a successful tenure of eight years at World Wide Technology (WWT), where he held key leadership positions, contributing significantly to the success and expansion of the public sector division. In addition to being a sales leader, he also led in various other roles, including representing the company in public forums and serving as a diversity champion, seeking to make a positive impact in the lives of employees and the communities in which they live, work, and play, helping to make WWT a great place to work for all.

Before his time at WWT, Pina proudly served in the U.S. Army for an illustrious 25-year career, during which he was appointed the Army’s first Chief Technology Officer (CTO). Pina’s exceptional leadership and technological acumen played a vital role in shaping the Army’s high-tech capabilities and modernization efforts during his tenure at the Pentagon. Rick was a trailblazer in the U.S. Army Warrant Officer community, and he still serves that community to this day.

Rick Piña brings decades of technology and leadership expertise to Inspired Solutions. He will apply his tireless work ethic and strategic vision to the success of Inspired.

“I am immensely thankful for my time at WWT and am very excited to join Inspired Solutions. What the team at Inspired has grown into in just a few years is extremely impressive, and I hope to help fuel continued growth,” said Rick Pina. “Inspired Solutions has a stellar reputation for its commitment to excellence, and I am honored to be part of this remarkable team.”

As the new COO and CRO of Inspired Solutions, Pina will be responsible for driving operational efficiency into the day-to-day operations. Additionally, he will spearhead Inspired Solutions’ revenue growth strategy, leveraging his extensive experience to drive new business opportunities and expand the company’s market presence.

“We are delighted to welcome Rick Piña to Inspired Solutions as our new COO and CRO,” said Isabella Piña, Founder and CEO of Inspired Solutions. “I am married to the man, so I have had a front-row seat for his career. I know how much passion and energy he puts into all he does, and I am very thankful that he will now serve on the Inspired Leadership team. We are all thrilled to have him. Rick’s remarkable track record and exceptional leadership skills make him the perfect fit for our executive team. We are confident that his strategic vision and operational expertise will continue to grow as we innovate and elevate our services.”

About Inspired Solutions, Inc.

Inspired Solutions is a Minority, Woman, and Service-Disabled Veteran Owned small business that provides world-class information technology (IT) services and material logistics solutions to meet its customers’ business and operational needs. Inspired Solutions acts as a partner and IT reseller to alleviate its customers of the sourcing burden involved in significant projects. Through its partnerships with dozens of manufacturers and distributors nationwide, its sourcing team leverages buying power and relationships to provide equipment and supplies on time and within budget. Inspired Solutions also offers aligned solutions that are scalable to meet administrative, human resource, operational support, and facilities support needs. Inspired Solutions employs workforce solutions that engage and retain satisfied customers and employees. For more information, visit https://inspired-us.com/.

For media inquiries, please contact:
Karen McCleary
Client Services Executive Coordinator,
Mobile | 540-429-0334
Email | [email protected]

Contact Information:
Inspired Solutions, Inc.
Karen McCleary
7065645271
Contact via Email
inspired-us.com

Read the full story here: https://www.pr.com/press-release/888554

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Source: PR.com

HoduSoft Announced AI Chatbot Feature for Contact Center Software

Denver, CO June 04, 2023 –(PR.com)– HoduSoft, a leading provider of contact center solutions, is elated to announce the addition of an AI Chatbot feature to its Contact Center Software. This add-on feature will empower businesses to deliver exceptional customer experiences while optimizing their operations and increasing efficiency.

In today’s fast-paced digital age, businesses are looking for efficient communication channels to meet the increasing customer demands. With the integration of AI Chatbot technology, HoduSoft aims to transform the contact center industry by enabling businesses to handle a high volume of customer queries with ease and provide 24/7 support.

The AI Chatbot feature introduced by HoduSoft offers numerous benefits to businesses. For instance, it enables businesses to deliver efficient and scalable customer support, reduces response times, and improves overall customer experience. The best thing about AI Chatbot is that it can handle a high volume of queries simultaneously while providing 24/7 support. This allows agents to focus on more complex interactions or tasks.

Commenting on the introduction of the AI Chatbot feature, Kartik Khambhati (Co-Founder & Chief Business Development Officer at HoduSoft), said, “We are pleased to incorporate AI Chatbot capabilities into our Contact Center Software. This add-on will revolutionize the way businesses communicate with customers. It will help them deliver quick, accurate, and personalized customer support round the clock. Using the AI Chabot feature, businesses can not only enhance their operations efficiency but can also allocate their resources strategically to focus on high-value customer interactions.”

He further added, “We completely understand the importance of customer satisfaction in the contact center space. To help businesses handle this challenge, we keep updating the list of features in our contact center software. We believe that the addition of an AI chatbot feature will empower businesses to provide the best customer experiences while driving productivity. Our commitment to providing innovative and reliable solutions keeps us motivated to bring more and more advanced features and capabilities into our contact center solutions. We look forward to bringing more such innovations to help our clients stay ahead in today’s highly competitive business landscape.”

About HoduSoft
HoduSoft is one of the leading business communications solutions providers in the world. It is well-renowned for offering quality software products to help businesses achieve success with their communications tools. Today, HoduSoft has emerged as one of the best VoIP software makers, providing world-class communication products at unmatched value for businesses of all sizes.

Contact Information:
HoduSoft Pvt. Ltd.
Kartik Khambhati
707-708-4638
Contact via Email
www.hodusoft.com

Read the full story here: https://www.pr.com/press-release/888442

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Source: PR.com