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CableFinder Elevates User Experience, Makes Ordering Spectrum Business® Services Easier for Channel Partners

Castle Rock, CO September 12, 2024 –(PR.com)– CableFinder, the leading provider of digital ordering platforms for the technology services sector, today announced enhancements to improve the user experience and streamline the order placement process for third-party resellers of Spectrum Business broadband services.

These advancements include improvements that foster efficiency and accuracy throughout the digital ordering experience, from address serviceability to order placement of Spectrum products and services, including:

· Improved order integration by incorporating Spectrum’s buyflow ordering platform directly into CableFinder’s serviceability results. This eliminates any need for customers to pivot between CableFinder and Spectrum, ensuring greater accuracy with the status of serviceable addresses.

· Refined user experience on the platform, with updated scenarios and information designed to make it easier and faster to place orders.

· Streamlined order placement, with the ability for users to build an order automatically into Spectrum’s ordering platform.

CableFinder Co-founder Mike Trede said, “These advancements not only showcase our commitment to pushing the boundaries of efficiency and accuracy but also solidify CableFinder’s position as an industry standard-bearer. With these innovations, we are poised to redefine how serviceability and order placement are approached in the technology services landscape.”

CableFinder Co-founder Jed Kenzy added, “This is just one of the recent leaps forward we’ve taken with the platform, and just the beginning for what the channel will see. We will continue to innovate with our providers to ensure the best possible user experience for our partners and their clients. When we make it this easy for our partners to fulfill their clients’ needs, that partner will have a repeat customer, and it will continue to reinforce that CableFinder is the number one platform of choice, again and again.”

Keith Dardis, Senior Vice President of Spectrum Community Solutions & SMB for Spectrum, which operates in 41 states, said, “Integrating our online ordering platform will simplify the process for our partners who are using CableFinder daily to qualify Spectrum Business broadband services. Our collaboration with CableFinder on its enhanced platform allows us to improve on automation and make it easier for our channel partners to do business with Spectrum.”

CableFinder’s recent advancements represent a step forward in the technology services industry, promising enhanced user experiences, streamlined operations, and improved coordination across the ecosystem. As CableFinder continues to innovate, partners and clients alike can expect even greater efficiency and precision in their interactions.

About CableFinder
CableFinder is the trusted industry standard platform for advanced quoting and contracting with all of the major TSDs and their partners. With a focus on efficiency, technological advancement, and customer experience, CableFinder’s API-driven platform streamlines operations, empowering partners to accelerate growth and success across a wide range of business services providers.

Media Contacts:
Happy Marino, Sr. Director, Marketing, [email protected]
203-979-3685

Contact Information:
CableFinder
Happy Marino
(720) 407-2230
Contact via Email
cablefinder.net

Read the full story here: https://www.pr.com/press-release/920175

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Source: PR.com

US Department of Veterans Affairs Awards Multi-Million Dollar Contract to Deploy TeleMate’s Unified Communications Observability Platform

Atlanta, GA September 10, 2024 –(PR.com)– TeleMate, a leading developer of vendor neutral monitoring, analytics & observability solutions for unified communications (UC), collaboration & contact center environments, today announced the US Department of Veterans Affairs has awarded a contract to deployment TeleMate’s platform across their unified communications environment. The deployment will enable both the VA’s IT and functional stakeholders to operate smarter and faster by delivering elevated levels of visibility with proactive monitoring, intelligent analytics and interactive dashboards underpinned by comprehensive role-based access.

With a mission to provide veterans with the highest quality of care and services, the VA requires robust, reliable, and flexible UC solutions and tools. TeleMate’s platform is uniquely positioned to meet these needs, offering unmatched capabilities in UC monitoring, analytics & observability. By implementing TeleMate’s solutions, the VA will gain deep insights into their communications infrastructure, enhancing operational efficiency, and ensuring seamless service delivery.

“We take enormous pride in the VA’s decision to trust our technology, our people, and our processes,” says TeleMate CEO Steve Tabaska. “There was a lot of work done between the VA and TeleMate teams during the proof of concept phase to demonstrate how deep we go into UC, exceeding use case expectations, as well as, scaling to handle the VA’s massive multi-vendor UC environment. Our commitment is to add significant value by closing critical visibility gaps that the VA encounters daily. Plugging these improve user experience, reduce troubleshooting time, and ultimately improving crucial service outcomes. Our ability to meet these challenges aims to positively impact the brave men and women who have and are serving our country.”

The deployment will cover a wide range of communication technologies and platforms, providing the VA with a unified, holistic view of their UC environment. This comprehensive approach will facilitate better decision-making, improved resource allocation, and enhanced overall performance.

To learn more, access the “How we are transforming the VA with TeleMate Unified Communications (UC) Monitoring, Analytics & Observability Solution.” https://www.telemate.net/dept-va-case-study

About TeleMate: TeleMate is based in Atlanta, Georgia, and specializes in providing vendor-neutral monitoring, analytics & observability solutions for unified communications, collaboration, and contact center environments. TeleMate’s platform delivers comprehensive visibility, performance monitoring, and management oversight, helping organizations achieve operational excellence and superior user experiences.

Contact Information:
TeleMate, LLC
Reginald Pearson
678-589-3695
Contact via Email
www.telemate.net

Read the full story here: https://www.pr.com/press-release/919785

Press Release Distributed by PR.com


Source: PR.com