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Mobile payment partnership forms between PayPal and Citigroup

The two companies have decided to work together to make it easier for consumers to use smartphones in-store.

PayPal Holdings Inc. has entered into a new mobile payment partnership with Citigroup Inc. The goal is to let customers easily use smartphones to pay for products and services at a checkout counter.

The agreement between the two companies will not impact PayPal’s main e-commerce business.

The PayPal online payments and peer-to-peer transactions will not be connected with the new mobile payment partnership. Instead, it will open up a new direction for the company to be able to participate in smartphone transactions. It offers the ability to carry out transactions with in-store purchases.

Mobile Payments Partnership - Business PartnershipThis new agreement has raised certain questions about PayPal’s growth strategy. Some have questioned whether or not it has the potential to bring this business to a size that would rise above the lost fees.

PayPal’s CEO assures critics that the mobile payment partnership has taken this into account.

PayPal is offering deals to credit card issuers in order to provide incentives for using their new in-store mobile payments, said CEO Daniel Schulman. The company’s head of global core payments, Jim Magats, said “We talked about giving customers flexibility to pay how they want, and now we are rolling out new experiences.”

Citigroup and Fidelity National Information Services (FIS) will begin allowing customers to lead their credit cards into PayPal accounts. This will make it possible for point-of-sale mobile swipe technology. As Citigroup currently boasts 143 million customer accounts, this presents a considerable opportunity.

The idea is to “enable banking in the palm of our customers’ hands,” said Ralph Andretta, Citigroup card exec.

PayPal is also working with two smaller banks as a part of this mobile payment partnership through FIS. They include Wintrust Financial Corp. and Avidia Bank. This agreement is only the latest in a growing race among banks and credit card issuers to take hold of the mobile wallet market that has yet to move into mainstream use in the United States. Other massive participants include J.P. Morgan Chase & Co. as well as tech giants such as Google, Samsung and Apple.

Online Indian mobile shopping used by 83 percent

In India, the vast majority of consumers are turning to m-commerce to buy their products and services online.

E-commerce has always been somewhat unpredictable in India, but Indian mobile shopping appears to be taking off with a vengeance. For instance, despite the fact that Flipkart broke the 100 million user mark two months ago, its valuation recently fell by another 38 percent.

That said, while online shopping may be somewhat unstable, mobile commerce looks much more steady.

Current Indian mobile shopping trends suggest that the market will bring in $48 billion in 2020. Furthermore, recent Regalix research indicates that 83 percent of Indian consumers prefer to use their smartphones. This makes m-commerce the most popular online shopping channel in the country.

India Mobile Shopping TrendsThe same research showed that mobile commerce users in India are primarily within certain age groups. Interestingly, people between the ages of 25 and 34 years were more likely to use their smartphones to shop than those from 18 to 24 years old. In fact, 90 percent of online shoppers in that first age category prefer mobile.

Overall, Indian mobile shopping statistics show that 1 in 3 people in the country is shopping with a smartphone.

The Regalix report showed that exactly one third – 33 percent – of shoppers in India shop over mobile commerce at least one time per month. This option provides them with a broad spectrum of options and allows for convenient price comparison no matter where the consumer happens to be.

Another 28 percent of Indian shoppers shop even more frequently than that, once per week. One in four consumers – 25 percent – shop over mobile phone at least once per three months. Only 14 percent of participants said they shopped online over their mobile devices once per year.

One noteworthy Indian mobile shopping trend pointed out by the Regalix report had to do with who was shopping. Men appeared to be using mobile phones to shop more than women. Forty four percent of women were shopping at least once per month over mobile. At the same time, 63 percent of men were buying products and services over their smartphones.