Dover, DE June 16, 2023 –(PR.com)– Strengthening its place in the field of Business Intelligence (BI) integrations, acSoft Inc., a trusted ServiceNow Build Partner, has introduced a pivotal functionality upgrade for the Power BI Connector and Tableau Connector for ServiceNow. Both updated ServiceNow connectors are ready to be installed from the ServiceNow Store.

This innovative functionality, featured in Power BI Connector version 1.5.5 and Tableau Connector version 1.0.6, allows ServiceNow Admin users to create a data source utilizing Database View fields. This breakthrough, previously deemed impossible, opens a new horizon of flexibility and power for users.

Database Views, which are not actual tables but resemble them in functionality, aggregate fields from various ServiceNow tables for reporting purposes. For example, they can join an Incident table to the Metric Definition and Metric Instance tables for more comprehensive incident metrics reporting. With the introduction of the ability to include Database View fields in the data source, users now have a streamlined pathway to more comprehensive ServiceNow reporting in Power BI or Tableau. This update provides users with invaluable insights, unlocking a new level of data accessibility and analysis.

The advantages of utilizing Database View as a data source for analysis are immense. It simplifies ServiceNow data access and enhances efficiency by providing a consolidated and structured representation of relevant information. Users can now seamlessly integrate their Database View tables into Power BI and Tableau, empowering comprehensive ServiceNow data exploration, analysis, and decision-making processes.

Furthermore, this update promotes collaboration and reporting by leveraging the collaborative features of Power BI and Tableau. Multiple stakeholders can access and work with the Database View data simultaneously, fostering transparency and ensuring consistent reporting across the organization.

acSoft Inc.’s commitment to innovation is showcased with this recent update, enabling users to efficiently and securely leverage Database Views to create powerful reports. This update expands the capabilities of the Tableau Connector and Power BI Connector for ServiceNow and exhibits acSoft Inc.’s persistent pursuit of excellence and innovation in data analytics and business intelligence.

acSoft Inc., a certified ServiceNow Build Partner and a US subsidiary of Alpha Serve, continues to lead in the world of business intelligence by creating top-notch integration solutions. Their expertise lies in making BI Connectors that blend seamlessly with ServiceNow. Their products are rigorously tested to meet the highest quality standards, making them a go-to partner for businesses globally. The commitment of acSoft Inc. to quality and innovation is clear in every solution they deliver. Being a part of Alpha Serve allows acSoft to leverage global resources and expertise, enhancing their service offerings and capabilities

Contact Information:
Alpha Serve
Anna Odrynska
+38 098 03 77 286
Contact via Email
https://www.acsoftinc.com/

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Denver, CO June 10, 2023 –(PR.com)– HoduSoft, a leading provider of cutting-edge unified communications software solutions, is pleased to announce that the company received an overwhelming response from attendees and prospective partners at GITEX Africa 2023, held in Morocco, Africa. The event was a great success for HoduSoft, with numerous fruitful conversations and promising opportunities for collaboration.

GITEX Africa 2023 is one of the most prominent technology exhibitions in Africa. The event brought together industry leaders, innovators, and decision-makers from across Africa and beyond. From multinational companies to start-ups, a wide range of exhibitors were present at the event. The platform presented a great opportunity for HoduSoft to showcase its exclusive range of communication software solutions, including HoduCC- Call/Contact Center Software and HoduPBX- IP PBX Software. From HoduSoft, Varun Patel (International business development manager at the company) participated in the event.

While talking about the entire experience at GITEX Africa 2023, Varun Patel said, “We are thrilled with the overwhelming response we received at the GITEX event. Throughout the exhibition, HoduSoft’s booth drew a considerable number of visitors who were eager to explore the company’s cutting-edge software solutions. The attendees were particularly impressed by HoduCC’s extensive features for contact centers, such as omnichannel communication, intelligent routing, real-time analytics, and seamless CRM integrations. HoduPBX’s flexibility and scalability also attracted attention, providing businesses with a cost-effective and feature-rich IP PBX system. Overall, the networking opportunities at the expo were exceptional. We had the opportunity to develop meaningful connections with professionals from various fields, including software engineering, Artificial Intelligence, and telecommunications. Moreover, the event was well organized and efficiently executed with ample signage and clear directions throughout the venue.”

Kartik Khambhati, CEO of HoduSoft also commented on the success of the GITEX event. He said, “We are extremely pleased to be a part of such a great event. At GITEX Africa 2023, we received an excellent response from the attendees and prospective partners. The event served as an outstanding platform to connect with industry experts, display our cutting-edge software solutions, and explore potential partnerships. The positive feedback and interest we received reaffirm the value and relevance of our products in the African market. We look forward to leveraging these connections and collaborations to assist businesses in Africa transform their communication infrastructure.”

The successful participation of HoduSoft at GITEX Africa 2023 further reflects its dedication to delivering advanced communication software solutions to businesses across Africa. With a commitment to innovation, reliability, and customer satisfaction, HoduSoft continues to deliver cutting-edge solutions that empower organizations to streamline their communication processes and reach their business goals.

Contact Information:
HoduSoft Pvt. Ltd.
Kartik Khambhati
707-708-4638
Contact via Email
www.hodusoft.com

Read the full story here: https://www.pr.com/press-release/888889

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