iBeacon tech to boost Pittsburgh Penguins fan experience
This will be the result of a new partnership into which the NHL team has recently entered for this purpose.
The Pittsburgh Penguins NHL team has now entered into a new partnership with Rover, a proximity marketing firm that will be using iBeacon technology to help to enhance the experience for fans.
The idea is to use the geolocation technology in conjunction with the use of the Rover proximity platform.
There is already existing iBeacon tech installed at the stadium and by bringing this together with the proximity platform at Rover, it will become possible to create a beacon-triggered experience for fans. This will send them content that is location specific by way of the Penguins app. Fans who have the app on their smartphones will be able to access exclusive content when they attend games at the CONSOL Energy Center during the length of the 2015 to 2016 season.
As soon as fans with the mobile app step into the arena, the iBeacons will provide an “at the game experience.”
Once fans are in the arena, the beacon-triggered content is released, greeting the device users with special content. Once they reach the Mario Lemieux statue, an interactive experience is launched and they are provided with various types of discounts and offers for concessions.
According to Erik Watts, the senior director of technology for the Penguins, “We are excited to partner with Rover. Rover makes it easy for us to deliver relevant content to fans, and provides us with a platform to which we can have input and help develop an experience that is exciting and engaging for our fans and corporate partners.” While they started to successfully use the geolocation technology beacons for the 2014-2015 season, this year they are hoping to be able to “take it to the next level,” with the added advantage provided by Rover.
Rover CEO, John Coombs explained that the company is hoping to eliminate the complexity that is associated with the use of iBeacons and location based marketing, and will continue its evolution on making it simpler to take advantage of the power of this tech.