Category: Apps

Mobile payments made Lunar New Year cash gifts fast and easy

The 2015 holiday gifts were exchanged digitally, and quite frequently over smartphones.

The 2015 Lunar New Year used mobile payments more than any previous year, as instant messaging platforms, such as WeChat from Tencent, drew a great deal of attention and made it easier for people to exchange cash gifts.

WeChat and the China Central Television Spring Festival gala were broadcast on Lunar New Year’s Eve.

During the show, mobile payments were featured, as audience members shook their smartphones throughout the broadcast in order to increase their chances of receiving red envelopes that contained cash gifts from WeChat. According to WeChat’s own figures, the show recorded 11 billion smartphone shakes. The high point was at 10:34pm, at which time the company had been recording an average of 810 million shakes every minute. During that time, there were 120 million red envelopes being distributed.

These mobile payments were issued to the people who took part in the WeChat red envelope promotion.

Mobile Payments - Chinese LanternThe service also made it possible for smartphone users to send the smartphone payments to friends and family members who were registered on their contact list through WeChat. According to the company, there were over 1 billion red envelopes that were sent out to recipients on Lunar New Year’s eve. This was about 200 times the number that had been recorded for the same day in 2014.

While many were very happy with the number of exchanges that they received and were shocked at how many different red envelopes were sent in their direction, there were some that voiced concerns over this use of digital payments over mobile. Some observers expressed that they were afraid that younger users of the mobile app might become so taken with the sending and receiving of the red envelopes over the messenger program that they will spend more time paying attention to their devices than they will with their actual families, in person.

This concern was not without foundation, as some people did admit that over the two day Lunar New Year holiday, they barely stopped checking their devices, as it was a lot of fun to be able to send and receive the red envelopes. Most of them were sent in tiny amounts, but people enjoyed the opportunity to receive them, and to send other mobile payments to their friends, family, and coworkers.

The next “big thing” in mobile marketing could be automation

The global mobile chief at Mediacom has predicted that this will be the next trend in smartphone advertising.

According to Ben Philips, the head of mobile at Mediacom, it is important for marketers to get to know the basic differences between web advertising automation and mobile marketing automation so that they will be able to offer an exceptional experience by way of each different channel.

Advertisers have been using automated online content and have been seeking the same over mobile.

Though marketers have been trying to push automated mobile marketing content for a while now, they have struggled to be able to achieve their goals as their view of how people interact with – and switch to and from – each platform is not clear. As proximity triggers and push notifications become more central to the efforts of marketers, Mediacom feels that the automation of mobile advertising which steps above and beyond the app.

Phillips cautioned advertisers that mobile marketing is not simply a matter of a phone.

Mobile Marketing - The Next Big ThingHe stated that brands should be taking into “consideration all that is not tethered to a desk”. It is important to note that the marketers that are achieving the greatest levels of success are those that have been designing their creative mobile first, and are those that “appreciate how their audience chooses to engage with them and provides the correct response.”

For instance, within a retail brick and mortar shop, it was suggested that instead of pushing mobile ads that would be received by customers as they make their way past an aisle, it may be more effective to personalize the advertising by connecting with them through CRM and provided greater context for the ads.

Philips went on to explain that “Automated mobile marketing will enable deeper CRM learnings and processes that lead brands to a more personal one-to-one dialogue with their consumers.” That said, providing an engaging communication that is personalized for the shopper is impossible without obtaining the appropriate data with regards to the audience. Therefore, Philips has predicted that one of the most important efforts of this year will be to create a persistent tracking identifier for a shopper as he or she travels from one platform to another.