Tag: smartphone shopping

Mobile commerce research examines its impact on shopping

Recent research has investigated the way that the retail landscape is changing because of smartphones and tablets.

The latest results of a market research study from uSamp and iModerate have just been released and have produced some insight regarding the role that mobile commerce is playing within the current shopping ecosystem.

These findings have specifically focused on the motivations and barriers faced by consumers.

The study concentrated on the main drivers and struggles that consumers were facing in terms of mobile commerce in addition to providing some insight as to their shopping behaviors such as what they are buying, where they are making their purchases, and which devices they prefer.

The study was a form of mobile commerce hybrid market research exercise to allow businesses to optimize their strategies.

Mobile Commerce ResearchThe research was a part of the Marketplace Insights series that has been produced by premier technology provider, uSamp, and leading qualitative research firm, iModerate. The respondents to the survey helped to provide greater insight into the impact that mobile commerce is having on the overall shopping environment.

The study indicated that even though mobile commerce is growing in popularity, it is still facing certain considerable barriers. Among them are functionality and security. At the same time, though, the consumers who have embraced shopping over their smartphones and tablets, they did have a limit to the amount that they were willing to spend over those devices. The research suggested that the average number of dollars those individuals are spending is $491.

The survey results indicated that people purchase different items over mobile commerce depending on the device that they are using to shop. Among the primary categories were movies, music and games (64 percent of smartphone users have purchased from this category), and books (60 percent of tablet users have purchased from this category). Another category of note was groceries, where 26 percent of smartphone users had made a purchase.

According to the report on the study, the findings regarding mobile commerce purchasing behaviors align very well with the way that a certain product translates through the use of a specific type of device.

Mobile commerce and payments partnership with ICICI and Movida

The joint venture between Monitise and Visa has started a strategic deal with the Indian bank.

A new mobile commerce and smartphone payments partnership has now been announced between ICICI Bank from India, and the Visa and Monitise 50/50 joint venture in the country called Movida.

The largest private sector bank and the joint venture signed the agreement for smartphone friendly offerings.

Through this new partnership, ICICI bank intends to make new mobile commerce and payments offerings in a deal that has been compared to the one that occurred in 2012 between the same platform, Movida, and HDFC Bank, the second largest one in India’s private sector.

This will give ICICI’s customers the chance to take advantage of some of the potential of mobile commerce.

Mobile Commerce - ICICI Bank & Movida PartnershipSome of the mobile commerce offerings that the Movida platform will provide to ICICI customers include the ability to pay their bills, purchase movie tickets, and recharge their prepaid wireless accounts from their smartphones at any time, no matter where they are.

The Movida platform can be accessed through Interactive Voice Response (IVR) technology that is currently available in a number of different language (which is important considering the diversity in languages in India) or through the menu-based Unstructured Supplementary Service Data (USSD) GSM mobile protocol technology. The hope is that by providing these different mobile commerce options for access, it will help to maximize the number of consumers who will have the appropriate smartphone technology to use it.

ICICI Bank plans to roll out its new mobile commerce options later on in this quarter. It will be available to its payment card holders and will function across all of the different wireless networks through any payment credit card, including Visa, MasterCard, and a range of others.

In order to use the new mobile commerce feature, cardholders will need to link their card of choice to their smartphone number, which has been registered with ICICI Bank. They will then be able to make a payment through Movida’s secured connection. The card data is secured through the use of a unique, customer selected PIN which will be entered at each use.