Tag: qr code

QR code ads conflict with gas station warning signage

QR Code gas station confusionSmartphone friendly barcodes are being used in cell phone unfriendly locations.

It is becoming increasingly common to see a QR code posted in places such as in magazine print ads, on billboards, and on product packaging, but their latest addition to gas pumps is causing some consumers a great deal of confusion.

These quick response barcodes offer everything from discounts to free products when scanned.

However, the problem that consumers are having with these tempting opportunities is that they are located in areas that also display warnings that it is not safe to use cell phones and other electronic devices. The issue has been growing throughout the United States, appearing most recently in Minnesota.

The QR code ads promote opportunities for discounts but are posted in areas where cell phone use is banned.

Consumers are finding themselves quite confused by the conflicting information, as the signage both encourages them to scan a QR code and tells them not to use the device as it risks sparking a fire in a very dangerous location.

According to Jerry Rosendahl, State Fire Marshal in Minnesota, there is no real link known to exist between the use of a cell phone and the ignition of a fire at a gas station. He explained that there has never been any proof that the devices pose any risk of this nature. He stated that the concept that there was a problem seemed to have arisen when “Somebody had service station video of a person talking on their phone, getting out of their car and then they had a flash fire so they naturally jumped to the assumption that it was cell phones.”

The Fire Marshal’s office does not issue the signs that are posted at gas stations as they do not believe that the use of mobile phones causes the danger that the signage suggests. This means that it is the gas stations, themselves, that are choosing to post both signs that feature a QR code and those that warn consumers not to use their smartphones because it could cause a fire. According to Rosendahl, the largest risk of using the device near the pumps is that they cause consumers not to pay attention while working with gasoline, a hazardous material.

QR codes enhance consumer experience for audio tech products

German Maestro revealed its latest support for retailers through in-store mobile marketing.

German Maestro, a company that specializes in audio technology such as speakers and headphones, unveiled its latest consumer experience enhancement at CES, when it announced its latest program for helping to educate customers through QR codes located on product displays.

This is a continuation of last year’s “Ask Me” program which empowered retailers to educate consumers.

The Ask Me program was created to provide the sales reps at the retail locations with an improved capability for educating consumers who are interested in the brand or products, or who have questions that need to be answered in order to make a purchasing decision. The success of that program has encouraged the company to extend it with the assistance of consumer smartphones.

This year, German Maestro revealed that it would be using QR codes that lead to videos, as well.

The president of the company, Ray Windsor, explained that German Maestro is hoping that the consumer will be able to experience the brand in an enhanced and interesting way right from the moment that he or she enters the store, even if the sales rep has not yet had the opportunity to reach the point where that individual happens to be standing.

According to that company, the answer they were seeking was in the smartphones that those consumers carried, in combination with QR codes that could be strategically positioned within the stores. This allows the brand to combine the mobile and in-store experience for an improved overall experience for the customer.

The QR codes are positioned on the product displays for German Maestro products within the retail stores. Therefore, regardless of whether or not a representative from the retailer has reached the consumer in order to assist him or her, additional information about the brand and the specific product is available.

When a customer uses a smartphone to scan the QR codes for the products, they will be automatically directed to a 90 second video that will provide general information about the brand as a whole, as well as its partners. Once that is complete, it will bring the customer to the brand’s website, on a page that provides information about the specific product that has captured the attention of the shopper.

According to Windsor, what the company is aiming to achieve through the use of the QR codes is to “try to herd the consumers into the brick and mortar guys, because that’s where the value add comes, we believe, in delivering our brand to market.”