Mobile commerce has become a major interest for Groupon
Daily deals provider Groupon has been showing a strong interest in mobile commerce recently. The company specializes in providing consumers with special offers that come from retailers, restaurants, and other such businesses. The deals and coupons are meant to entice consumers, but Groupon had primarily been focused on those using stationary computers in the past. As mobile commerce becomes a more prominent part of society, the company is beginning to put more focus on the mobile sector.
Groupon acquires Ticket Monster
Groupon has been making an effort to establish a strong presence in the competitive mobile commerce field in recent months. The company has now made a bold move on this front with its acquisition of South Korea’s Ticket Monster, which is a daily deals provider similar to Groupon. Ticket Monster represents more than $800 million in annualized billings, much of which comes from mobile commerce. South Korea has become a hub of activity as far as mobile commerce is concerned, largely due to the high smartphone penetration seen throughout the country. The experience that Ticket Monster has gleaned in the market may help Groupon develop a stronger foothold in the mobile sector.
Consumers are becoming more mobile
E-commerce remains a strong interest with many consumers, but more people are opting to shop via their mobile devices rather than stationary computers. Smartphones and tablets allow for a more convenient shopping experience, especially for those that travel frequently. Even those that do not travel are beginning to use their mobile devices to shop rather than visit physical stores. It is for this reason that retailers are beginning to take mobile commerce more seriously, with some going so far as to develop their own mobile payments platforms.
Competition in high in the mobile commerce space
Groupon may confront difficulty with its plans to expand into the mobile sector. Mobile commerce is awash with a wide variety of start-ups that are seeking to gain the attention of consumers. Several large technology, telecommunications, and financial service firms have also entered into the mobile commerce arena, increasing the competition that exists within this sector significantly.
Burst Media has released the results of its annual holiday survey, indicating that consumers are prepped with their smartphones.
The latest annual holiday survey from Burst Media has revealed that consumers are already getting ready to start their shopping during the heaviest season of the year, and that while they plan to head to brick and mortar shopping malls and online shops, alike, they will be using mobile commerce in a number of different ways to help them throughout their purchasing journeys.
This year’s calendar has shaken up the pattern of events when compared to previous recent years.
For instance, this year, Hanukkah will be starting ahead of Thanksgiving, and for the first time since 2008, Cyber Monday will be occurring in December. This could be a defining pattern, particularly when it comes to mobile commerce, as it was barely in existence the last time this happened, so this year will present the first real data regarding what retailers can expect when online shopping kicks off when December has already started, and after Hanukkah is already in full swing.
The survey provided a considerable amount of online and mobile commerce insight for this year’s season.
Among the key findings of the holiday shopping and mobile commerce survey from Burst Media are the following:
• Marketers have time on their sides. Among the respondents of the survey, a large portion (40 percent) begin their holiday shopping following their Thanksgiving celebrations. Only 14.3 percent have already begun, and 11.8 percent started just after Halloween.
• Smartphones and tablets are playing an increasing role in the overall shopping process. Among the respondents, 45.7 percent use smartphones, and 41.3 percent use tablets for online browsing and shopping for holiday gifts and products. This is far greater than last year’s statistics.
• Mobile commerce apps will play an important part in the shopping this season, as 54.6 percent of women and 41.9 percent of men use shopping apps at least somewhat frequently – far more than in 2012.
• Smartphones are helping with shopping in brick and mortar shops, as 40.3 percent of the respondents use their devices while inside the stores to assist in their decision making.
• Parents are using mobile commerce to comparison shop for better prices while inside brick and mortar retail locations. This was the case among 64.5 percent of moms and 63.2 percent of dads.