Tag: mobile payments

Mobile commerce finds strong growth in mobile applications

Mobile applications are beginning to play a major role in mobile commerce. These applications are starting to serve as adequate replacements for NFC technology, allowing more consumers to participate in mobile commerce than ever before. Canalys, a leading market research firm, has released a new report highlighting the growth of mobile applications and the role they are beginning to play in the adoption and expansion of mobile commerce. The report suggests that mobile commerce could come to replace traditional online shopping methods in the near future.

Report highlights performance of mobile applications

According to the report, downloads of mobile applications grew by 11% in the first quarter of 2013. Approximately 13 billion apps were downloaded during that quarter. Many of these applications offered mobile commerce services or some kind of in-app purchase opportunity. Together, these applications accounted for $2.2 billion in paid downloads and in-app purchases during the first quarter, a 9% increase over the previous quarter. The report suggests that the growing popularity of mobile applications, as well as their increasing value, is largely due to the convenience these applications offer, especially in regards to mobile commerce.

Mobile everything is becoming the favored solution for consumers

More consumers are showing favor for using their mobile devices for daily activities, such as online searches, shopping, and engaging in social networks. Mobile services typically offer consumers a range of opportunities to make in-app purchase, either by unlocking additional features for an application or simply purchasing a product through that application. Canalys estimates that the growing popularity of these applications will push the download mark to over 20 billion by the end of this year and that these applications will account for $3.1 billion in revenue.

Mobile commerce still facing several challenges

Canalys notes that the mobile commerce market is still immature and is difficult to measure accurately. There are several challenges that mobile commerce faces that could put a damper on the markets promising future. The most significant of these challenges is security, which is growing more important as consumers begin to understand how much their financial information could be at risk. The continued growth of mobile commerce will also be largely dependent on the social and economic impact it will have. A negative impact will cause the support for mobile commerce to all but evaporate, while a positive impact will encourage more consumers to get involved.

Smartphone and tablet banking has been suffering from the same worries from consumers.

Despite the fact that smartphone payments and banking services are being used by a growing number of people, mobile security concerns are keeping the rate of adoption at a notably lower level than its full potential.

This, according to the most recent report issued by the Interactive Advertising Bureau.

The report was issued by the bureau in its partnership with Viggle and with InMobi. They discovered that while smartphones and tablets are being used increasingly by consumers who are managing their money online, its adoption would be greater if certain barriers did not remain in the way. Among consumers, 58 percent regularly use the app from their bank, while 50 percent use the optimized website. That said, there remain a large number of individuals who hesitate to use these services due to mobile security concerns.

Mobile security has not yet proven itself to many of the potential users who have yet to be swayed.

According to the vice president and general manager for the Mobile Marketing Center of Excellence from the Interactive Advertising Bureau (IAB), Anna Bager, discussed the situation studied in the research when she said “Clearly, mobile users are leaning into their devices for personal finance assistance wherever and whenever they happen to have a need.”

However, Bager also pointed out that consumers are still worried over mobile security issues with this type of services, even though they are using them more than they have before. She explained that “Most financial apps already contain rock-solid security, but consumers seem not to be as plugged into that fact, and that knowledge gap can make all the difference in driving further usage and adoption.”

Bager said that mobile security is an area where financial services marketers should be placing a significant amount of their focus in the campaigns that they are planning. The supported this belief, as 52 percent of its participants said that they would require a concrete guarantee, even in the case that the device should be lost, before they would use a smartphone for payments and banking for the first time, or before they would increase their use for these activities.