Tag: mobile payments

Mobile payments continue to thrive with Starbucks

| April 30, 2013

Starbucks Mobile PaymentsStarbucks sees strong potential in mobile payments

Starbucks has seen a significant degree of success through its mobile payments initiative. The company, which began embracing mobile payments only a few short years ago, continues to see more consumers show interest in the idea of mobile commerce with each passing day. The company now reports that it processes more than 3 million mobile transactions every week, and expects that this number will continue to grow as the company begins to put more focus on innovation in order to continue capturing the favor of tech-savvy consumers.

Company continues to focus on innovation

Mobile payments are quickly becoming a staple for Starbucks, but they have not yet become the company’s lifeblood. The company has been able to offer consumers a more convenient and efficient way to pay for products, but Starbucks is beginning to look for ways to improve the mobile payments experience. As such, the company has a goal to further bridge the gap between the physical world and the digital world.

Starbucks aims to connect physical and digital worlds

Bridging this gap can be somewhat difficult given the vague nature of the separation of these two realms. Starbucks is keen to create a deeper experience for consumers when it comes to mobile payments and shopping in physical stores. Part of this involves providing consumers more information concerning certain products and giving them the opportunity to engage in this information in a dynamic fashion. The company also has plans to put emphasis on its line of health and wellness products, and will offer these products through a variety of mobile initiatives in the future.

Mobile payments find support throughout retail industry

Mobile payments have been well received by Starbucks and its consumers. Starbucks is not the only company showing a strong interest in mobile payments. Much of the retail industry has become enthralled with the concept of mobile commerce. This interest is largely driven by the increasing number of consumers with smartphones and tablets who are interested in a new form of commerce.

Mobile commerce continues to show signs of evolution

| April 30, 2013

Mobile Commerce EvolutionMobile commerce is becoming more social

Commerce continues to evolve as more consumers become tethered to their mobile devices and place more importance on social media. This evolution first began in the 80’s with the advent of the Internet and e-commerce. The proliferation of mobile technology brought about mobile commerce, which has only emerged within the past few years and is still considered to be in a state of infancy. Now, however, commerce is showing signs of a new evolutionary step, one called “participatory commerce” or “Pinterest commerce.”

Participatory commerce continues to gain some traction

Participatory commerce, as a term, was first coined by Mark Pincus, CEO of Zynga, in 2005. The term became somewhat popular in 2010 to describe the business model of FashionStake, a retail startup that was acquired by Fab.com in 2012. The term itself refers to a sales model that allows consumers to participate in the design, selection, and funding of certain products they are interested in purchasing. In some ways, this model is similar to popular crowdfunding platforms like Kickstarter, where individuals funding a project have some control over how that project will take form.

Retailers find value in social networking

Participatory commerce began being called Pinterest commerce in 2011 during the social network’s unexpected rise to fame. The retail industry was quick to see the possible benefits that Pinterest represented and moved to leverage the social network to their advantage. While Pinterest does not allow for online sales, it has proved to be a valuable platform through which retailers can expose consumers to new products and encourage online shopping.

New forms of commerce becoming increasingly social

The term is not widely used and is often considered to be an unnecessary subcategory of mobile commerce itself. It does, however, draw attention to the growing role of social media in the mobile commerce sector. Sites like Pinterest already hold a great deal of influence over consumers and retailers are becoming more adept at using these platforms to connect with mobile consumers in various demographics.