Tag: mobile commerce security

Mobile security policies in place at only 14 percent of businesses

The majority of companies have not fully implemented a policy for the use of wireless devices.

According to the results of a study that have recently been released, only 14 percent of companies have put a fully developed mobile security policy into place for their computer networks.

At the same time, the number of threats and incidents within that environment are rapidly rising.

Furthermore, the study also discovered that the majority of the companies that do not have mobile security policies in place also have no intention of limiting the use of personal smartphones and tablets for work-related purposes. The research in question was the Global Corporate IT Security Risks 2013 study From B2B International, which was conducted among businesses worldwide, this spring, in collaboration with Kaspersky Lab.

B2B International’s statement about the mobile security study was that many companies had experienced data leaks.

Mobile Security policiesIt revealed that among the respondents of the survey by B2B International, 6 percent of the companies had experienced a mobile security data leakage of confidential information at least once within the previous 12 months. Though this may represent an increase of only 1 percent over the figures from 2012, the attacks on smartphones and tablets led to a larger number of critical data leaks than any of employee fraud (at 4 percent), phishing attacks (at 5 percent) or corporate espionage (at 3 percent).

According to the release regarding the study’s results, “The reason is obvious; more mobile devices – smartphones and tablets – are being used at work on a daily basis. These devices are also often owned by the employees themselves, and so are used for personal as well as business purposes.”

It also pointed out that while the ability to add both corporate and personal data (such as apps and contact lists) on a single device is highly convenient, it also means that there is a considerably higher mobile security risk to the business. Almost 65 percent of the participants in the survey admitted that they allowed their workers to bring their own devices (also known as bring your own device – BYOD – where workers use their own personal smartphones and tablets for work purposes). This is clearly a growing threat to corporate IT infrastructure security when the fact that no protection policies have been put in place.

Mobile security woes hold back smartphone shoppers

Retailers have been working hard to encourage consumers to buy over their smartphones but still have barriers.

Recent reports are all consistently showing that as much as shopping via smartphones and tablets is growing, and retailers are pouring their resources into boosting their experience over these devices, mobile security remains a concern among consumers that is causing them to hold back from the true potential of the channel.

The focus, seems to be not only an engaging experience, but showing that it is a safe one, too.

Among the most recent reports, one has suggested that retailers are going to need to make a greater effort to convince shoppers that they have high enough mobile security to make it worthwhile to conduct their shopping activities safely online by way of their commerce sites. This could present a considerable challenge as this is a very new environment and many consumers hesitate when they are still feeling more comfortable using desktops and laptops.

The latest report has found that mobile security is one of the leading issues that causes shopping cart abandonment.

Mobile security and smartphone shoppersThe study was conducted by Jumio, which determined that among all m-commerce users, 65 percent will abandon their carts before completing their transactions. More than half of those people have done so because they have concerns over the mobile security that is involved in providing their sensitive data over their smartphones and tablets in order to complete a purchase.

One of the leading perceptions that remains regarding the use of smartphones and tablets is that there are serious mobile security issues related to them and that they are more dangerous to use in terms of the safety of sensitive data such as personal and financial information, than a traditional e-commerce platform over a desktop or laptop computer.

The same report also pointed out that 47 percent of its respondents who would have been willing to overlook certain mobile security worries struggled with the length of time that it took to load and complete the checkout experience over their smartphone or tablet. Over a quarter of the participants said that they had tried to make a purchase but that for some technical reason, they discovered that their order could not be placed.