Tag: m-commerce

The retailer expects that its mobile sales will increase beyond 50 percent with its new iPad app.

The flash sale, members only online retailer, Jackthreads, has already been reporting considerable successes over the mobile channel in terms of its sales, and is now sending its expectations sky high as it focuses on tablet commerce through its new iPad app.

The company already boast 4 million members, made up primarily of younger men.

Those customers have eagerly downloaded the smartphone apps for iPhone and Android over 2 million times, says the company. Now, it has expanded its application offerings by creating a tablet commerce app available for iPad users who would prefer to shop for products using a larger screen than smartphones.

The tablet commerce app complements the smartphone applications and the mobile website.

Currently, the company is reporting that 40 percent of its sales are generated through the use of smartphones through its app and m-commerce website. It now believes that its tablet commerce experience – through the launch of the iPad app – will be tremendously popular and will drive the mobile figure up to a full 50 percent or more.

Using the tablet commerce application will allow the company’s members to be able to swipe and browse through approximately 1,000 different brands and themed shops. The design of the iPad app picks up from the original layout that the company has been using for smartphones, and goes from there.

Jackthreads does have reason to have such high expectations for its tablet commerce experience through the new app. At the moment, approximately 5 percent of the total traffic to the company’s standard website comes from iPad devices. Moreover, those shoppers have conversion rates that are three times better than other types of mobile device. Their average orders are also 40 percent greater than other mobile device shoppers.

If the iPad tablet commerce app is truly capable of driving the mobile sales share over the 50 percent mark, this will be the first time that it has occurred in the history of the company, according to the co-founder and CEO of the Thrillist Media Group (operator of Jackthreads), Ben Lerer.

A recent study has shown that many shoppers are turned off of the struggles from going mobile.

The latest m-commerce study released by Jumio Inc. has shown that many retailers may not be taking the right approach to selling their products and services over the mobile channel.

The research showed that many consumers give up on their purchase before the transaction is complete.

The study was conducted by Harris Interactive on behalf of Jumio. It determined that over two out of every three (68 percent) smartphone and tablet owners have tried to make an m-commerce purchase using their mobile device. However, it also found that two thirds of those (66 percent) had not finished their purchase because of the struggles that they faced in using their devices to try to checkout.

M-commerce is bringing people to the checkout, but not taking that final step to complete the purchase.

According to the Jumio CEO and founder, Daniel Mattes, “Businesses invest a great deal to get consumers to the point of sale in their mobile apps, but there are a lot of obstacles keeping users from taking their purchase across the finish line.” He added that from the point of having to type in all of their personal information once or multiple times in the very small text boxes in the checkout screens, “to concerns over the safety of data, users are bailing out at checkout. Brands can’t afford to lose shoppers in those final moments of the transaction.”

The Mobile Consumer Insights study by Jumio for 2013 also presented a considerable lesson that was that the m-commerce checkout process needs to be much faster to give it any value to consumers. Almost half – 47 percent – of the consumers who took part in the survey said that they gave up on making a purchase because it took too long to get through the checkout process. An additional 41 percent also mentioned that it was too difficult to checkout using their device, be it a smartphone or tablet.

Mattes said that consumers are demanding an m-commerce checkout process that is much simpler and more streamlined than is the typical experience right now.