Tag: iOS 8

Apple software update causes a loss in cellular service

An iOS 8 update has been pulled after new software caused dropped calls.

After releasing its newest version of its iOS 8 Apple software earlier this week, the electronics giant had to withdraw its mobile update when a great number of its iPhone customers experienced a loss in cellular service, preventing them from making calls with their smartphones.

Some customers even reported the Touch ID feature stopped working due to the update.

While most iPhone users who downloaded the update experienced a drop in calls, some complained that the Touch ID feature, the fingerprint reader, would also not work. In a statement, Apple said that it has received reports of these issues linked to the latest mobile operating system update, which is known as iOS 8.0.1. However, the company did say that customers can still use iOS 8 in spite of the issue.

Trudy Muller, a spokesperson for Apple said that “We are actively investigating these reports and will provide information as quickly as we can.” Muller added that “In the meantime, we have pulled back the iOS 8.0.1 update.”

Since its release, the iOS 8 Apple software has had more than one problem.

Apple Software - dropped callsAccording to data from analytics firm Crittercism Inc., iOS 8 causes apps to crash roughly 3.3% of the time. To put this into greater perspective, compared to last year’s version of iOS, the latest version crashes apps 67% more. Since its release last week, popular applications from Dropbox and Facebook have been failing regularly and the company had to delay the release of its HealthKit apps – the company’s much anticipated health and fitness-monitoring application – due to unexpected software bugs. Customers have also said that they have had to delete data such as apps, videos and photos from their phones to make space for the latest software.

Frank Gillett, a Forrester Research analyst said, “that’s the danger with all these updates: if you get it wrong, it goes wrong big, bad and fast.” Gillett added that “There’s a fundamental question of how it got out in the first place.”

iOS is the Apple software that powers all of the company’s mobile devices, including the iPhone, the iPad and the iPod Touch. It is estimated by Apple Inc. that as many as 46% of devices that connect to its App Store run iOS 8.

Apple Healthkit apps launch is put on hold

An unexpected bug has derailed Apple’s plans to release its iOS 8 Health and fitness apps.

The much anticipated Apple Healthkit apps (health and fitness-related tracking apps) that were designed for the company’s Healthkit platform, and were to be released with the recent launch of iOS 8, have been postponed due to an unspecified software bug, which means users and developers will need to delay their plans for this new software, which is expected to be one of the major features of the Apple Watch when it is launched in 2015.

Healthkit is a key feature of Apple’s newly released iOS 8 platform.

Although Apple has not shed any light on the nature of the bug or how or why it occurred, representatives of the company have said that they are working on developing a solution in the next couple of weeks.

In a statement she made, Trudy Muller, an Apple spokesperson, said that “We discovered a bug that prevents us from making HealthKit apps available on iOS 8 today.” Muller added that “We’re working quickly to have the bug fixed in a software update and have HealthKit apps available by the end of the month.”

Apple healthkit apps miss launchThe Healthkit platform was announced at the Worldwide Developers Conference in June. The platform was created for application developers who want to disseminate health information or collect it. Apple sees the mobile technology as working in tandem with its devices to gather health data from users and have this collected information sent to doctors with the permission of patients.

According to Apple, the patient’s health information is stored by Healthkit in a centralized location that no one else can access without the permission of the user. The electronics giant says that its new mhealth platform could help improve healthcare and the method in which medical professionals receive information regarding the health of their patients.

Several fitness-tracking app developers had planned to take advantage of the Apple Healthkit apps platform.

Some developers, including Strava, Lark and WebMD have jumped on board and apps from these companies were expected to be available at Apple’s App Store on iOS 8 when the latest operating system was launched last Wednesday. However, these Apple Healthkit apps are currently unavailable for download.