Visa has high hopes for mobile payments in Asia
Visa has been showing a great deal of attention to the emerging mobile payments scene in Asia. The region has become one of the most active places in the world when it comes to mobile commerce, largely due to the aggressive steps that retailers are taking and the growing proliferation of smartphones and tablets. Visa is one among several financial service firms that have been working to establish a strong presence in the mobile payments sector of Asia and the company sees a great deal of promise in several of the markets located within this region.
Asian Pacific sees a great deal of mobile commerce activity
According to Visa, mobile payments are likely to thrive in markets where card payments are already very common. The company anticipates that mobile payments will see the most aggressive growth in Australia, Hong Kong, and Taiwan, which are quickly establishing themselves as hubs for ambitious mobile commerce projects located in the Asian Pacific. The company notes that Japan is also a likely place to see strong growth in mobile payments, due to the fact that many consumers in the country already use their mobile devices to purchase transit tickets.
Security remains a problematic issue
Consumers that regularly use their mobile devices have shown a great deal of comfort when it comes to mobile commerce. These people have been able to acclimate to the idea of mobile payments more easily than those that do not use their smartphones and tablets on a regular basis. There are universal concerns that exist within this sector, of course, the most prominent of which happens to be security. The threat of financial information being stolen and exploited has proven to be a prohibitive issue to many consumers throughout the world.
Asia could present lucrative opportunities to mobile commerce firms
Visa is not solely focused on Asia with its mobile payments endeavors. The company is currently involved in various projects that are taking place around the world. Visa’s primary interest is to make consumers comfortable with mobile payments, but notes that there is a great deal of promise in Asian markets that could prove lucrative to those that manage to provide comprehensive mobile commerce services to the consumers that are demanding them.
Widespread adoption of mobile commerce has yet to be seen
Commerce is changing all over the world, largely due to the advent of mobile technology. Smart phones and tablets had once been considered simple tools to make some aspects of life more convenient for consumers. These technologies have come to inhabit a very important role in society, providing millions of people all over the world with entertainment, organization, access to information, and even a new way to pay for products. Mobile commerce has risen from the importance that mobile technology has established in the lives of consumers, but it has yet to become mainstream.
Consumers show interest in mobile payments, but adoption is still low
Mobile commerce is a relatively new trend in the mobile world. It refers to a consumer making purchases using a mobile device or engaging in other financial services, such as banking. The concept is simple enough and consumers all over the world have shown strong interest in mobile commerce. Much of this enthusiasm has yet to become tangible support, however, as many consumers show that they are interested but unwilling to participate in mobile commerce. There are several factors that contribute to this apparent reluctance.
Poor experiences may dissuade consumers from using mobile commerce services
ForeSee, a marketing analytics firm, suggests that some of the lack of support for mobile commerce being shown by consumers is due to poor experiences with e-commerce platforms. Because most e-commerce platforms were designed before mobile technology became such a widespread phenomenon, they are not optimized to be used on a mobile device. This leads to significant problems when these platforms are accessed by smart phones and tablets, creating a poor experience for consumers. Even platforms that are optimized for mobile viewing suffer from speed problems, making mobile payments very slow and unintuitive for consumers.
Singapore and Hong Kong show most growth in mobile commerce
Because of the problems consumers have been experiencing, mobile commerce has found only moderate success in many parts of the world. The only markets that mobile commerce has seen significant success in are in Asia. According to a report from Neilson, which was commissioned by PayPal, Singapore and Hong Kong have seen the most growth in mobile commerce than any other market in the world. This is partly due to the strong focus on mobile technology that businesses in these markets have, as well as the high number of mobile consumers that live in both regions.
