Category: Geolocation Technology

Location based marketing alerts appeal to some consumers

A new report has suggested that shoppers are ready to start to receive notifications based on where they are.

According to a report that has been issued by an in store provider of a mobile marketing platform, Swirl Networks, consumers are becoming increasingly willing to receive location based marketing alerts that are triggered by beacon signals when they enter a shop or other similar places.

This is a trend that has been interesting many tech and advertising giants and was discussed by the MMW earlier this month.

Major technology companies, such as Apple, are now turning their sights toward location based marketing alerts and everything that surrounds them. For example, that company recently launched its iBeacon tech, which gives merchants to provide shoppers with in store messages that draw attention to sales, deals, promotions, and other information that the consumer may find relevant.

One concern some companies have had is whether consumers are ready for location based marketing alerts.

location based marketing alertsAccording to the research outlined in the Swirl Networks report, consumers are ready and willing to start to obtain messages through their smartphones from a store when they have entered its doors. In fact, the study revealed that a considerable 77 percent of shoppers would be willing to share their data regarding the location of their smartphone (which is the central technology for campaigns triggered by beacons) as long as the value that they receive in return is deemed adequate.

The Swirl Networks study also showed that shoppers also have a greater likelihood of sharing their location data with their favorite retailers (as was the case among 65 percent of the research participants) than they would to Google, Facebook, or shopping or daily deal apps.

According to the report, “As retailers ramp up their use of beacons for in-store mobile marketing, they must overcome the two largest complaints from consumers about today’s mobile shopping alerts: lack of relevance (41 percent) and lack of value (37 percent).” This is important insight for retailers that hope to be able to encourage broad use of their location based mobile marketing alerts without turning off smartphone using customers.

Retail mobile marketing from Apple uses geolocation

The technology giant has found a unique way to personalize the in store shopping experience.

Apple has now debuted its Bluetooth based in store retail mobile marketing geolocation technology called iBeacon, which gives companies the opportunity to communicate with shoppers who have entered their shops at exactly the moment that they are most receptive to it.

This in store geolocation technology is starting to work its way into a growing number of stores.

This form of retail mobile marketing makes it possible for users of iPhones who have the App Store app and whose Bluetooth device feature is turned on (in a device running iOS 7) to receive messages from a store that they have entered that will help to enhance their shopping experience. It could alert them regarding a promotion that is available in the store, provide them with the information that they need to upgrade a purchase, or even turn by turn in store directions to whatever product the shopper is seeking.

Although the concept behind this retail mobile marketing technology isn’t new, it does have its own Apple spin.

Retail Mobile MarketingThis version of geofencing gives retailers the ability to use this type of technology with much greater ease. When using iBeacon, it means that they can use effective “micro location” targeting. There are also great possibilities being seen by locations that have nothing to do with retail, such as museums, theme parks, green parks, or large events. The immediate success of the tech could mean that there could be a sharp spike in the use of these methods in a very short period of time.

At the same time, though, Apple isn’t the only player in this sphere. Google also has a keen interest in geolocation. However, until now, much of their attention has been placed on NFC technology, which was predicted to be a massive player but that is not experiencing nearly the explosion that many investors had hoped.

The leader in this style of retail mobile marketing has yet to be seen, but it will depend on the willingness of both retailers and consumers to opt in. There are a number of issues that could come into play, here, including the types of technologies that are most readily available, those most commonly used by consumers, and the willingness of consumers to hand over personal and location data to retailers on yet another level.