Category: Featured News

Dunkin’ Donuts revs up Social media and mobile marketing

Mobile Marketing Dunkin' DonutsDunkin Donuts is staying with its program for heavy play in both social media marketing and mobile marketing with a new campaign that allows customers a chance to win Dunkin mGifts.

Mobile marketing upswing at DD

Dunkin Donut K-Cup packs were one of the most asked-for products when customers were quizzed via social media about what they would like to see. Due to the popularity of this item, DD is holding a contest for customers to guess which K-Cup pack flavor they will feature next. Upon voting or guessing, customers are eligible to win one of three mGifts worth $50 daily. The Dunkin’ Donuts mGift cards are mobile cards.

Scott Hudler, VP of global consumer engagement at DD Brands, Inc. said, “We’re always communicating with our fans, and through this ongoing dialogue, we know they are extremely passionate about Dunkin’ K-Cup packs.” He goes on to say that an upcoming Twitter campaign will allow users to help promote the new K-Cup packs for a chance to win prizes with #NextDDkcup.

The twitter campaign will encourage guesses from customers with the above mentioned hashtag. The flavor will be revealed and then will be in DD stores starting in February. Throughout the promotion, the coffee beans will be covering the company Twitter header. The beans will disappear in accordance to each tweet. The more guesses there are the faster the image will clear.

Keeping up with mobile marketing

DD is using social media very successfully to drive brand saturation and also to promote new products, but is also not forgetting about mobile media to promote mGifts. DD released a mobile payment app last year and has seen success from that endeavor. Dunkin’ looks to continue seeking new ways to reach costumers both old and new through means of mobile marketing as well as more established social media marketing.

The company hopes to keep mobile as well as social marketing as an important part of their overall advertising and marketing budget on into the future. DD knows that people are more busy than ever and rely heavily on their phones for more and more. Smartphones are becoming more common, which means DD is paying attention to that audience for fast, easy ways to keep them coming back for more.

Using QR code and mobile commerce to make shopping easier

qr code jean shoppingShopping is not a great experience for everyone, and if you visit Hointer in Seattle, shoppers will find a new and possibly more exciting way to find the perfect pair of jeans or the top that really does fit just right with the use of QR code and mobile commerce to find sizes and even to pay when the fit is right on target.

Not everyone loves shopping

A group of girlfriends may love spending time in a store together trying on the newest styles and showing each other how they look. However, not every consumer wants to shop this way. In fact, if some could, they would never set foot inside a clothing store if they could help it. Those consumers may find the shopping experience at Hointer a little more to their liking and may come home from shopping feeling a little more relaxed than in the past.

New system with QR code and mobile commerce

Shoppers at Hoitner will come into a store that seems to be missing some merchandise. The system is based on QR code, so a smartphone is a must. Costumers will see just one of each style of clothing. They can choose the jeans they would like to try and scan the code. In the dressing room, a pair in the size of their choosing comes via a shoot and they can then see if they fit and look good. Rejected pairs can be returned, or the customer can keep them by using mobile commerce to pay for the jeans with their smartphone.

Stores of the future?

The Hoitner experience is probably not for everyone, but even die-hard shoppers may see some value in such a shopping experience when they simply do not have all day to shop or are having a hard time finding what they want. Men who detest shopping may find huge value in this type of experience, as will those that find chatting with salespeople something they simple do not like to do. Those with a taste for the future, less time to shop, and a love of science fiction may find this one shopping trip they simply can not pass up.