Category: Press Release

AGENT511 Announces New Solution for Automated Text-to-911 Language Translation

Orlando, FL, June 17, 2019 –(– At the NENA Conference & Expo, AGENT511 is pleased to announce the availability of TEXTBLUE Translator, an automated text messaging language translation solution for any PSAP connected to the Text Control Center. The platform allows call takers the ability to invoke an automated language translation assistant that provides translation for inbound and outbound text messages. All messages are delivered to the texter and call taker in both languages. The first language available in Spanish, soon followed by predominantly English character languages such as French, Polish, and German. Other languages such as Chinese, Arabic, and Russian are in development. The service is readily is provisioned on the TCC and available for a nominal cost without custom software. According to AGENT511 TEXTBLUE Product Manager, Karen Dmytriw, “The ability to offer 9-1-1 centers automated language translation without software and networking customization, offers an exciting opportunity to fill the gap in the market. This helps to improve urgent calls for assistance by nearly 20% of the US population who are native non-English.” This capability leverages the capability available in AGENT511 browser solution available since 2015. Several major agencies will soon be piloting the Translator platform.

The solution is deployed as a hosted, managed service and was designed for emergency class performance. For more information, visit

About AGENT511
AGENT511 develops and markets interactive, two-way location-aware mobile phone messaging software solutions for public safety, utilities, and enterprises. Its suite of products includes selfservice knowledgebase, broadcast notification, multimedia chat, and integrated messaging. Its customizable solutions are typically procured as a managed hosted service. AGENT511’s customers include major energy providers, public safety agencies, and financial services institutions.

Press contact: Carrie Tuck
Director of Business Development
Email: [email protected]
Telephone: (312) 204-7207

Contact Information:
Carrie Tuck
(312) 204-7207
Contact via Email

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CNet Training Launches the First Government Funded Apprenticeship for Network Cable Installation

London, United Kingdom, June 15, 2019 –(– CNet is the first company to launch an Apprenticeship within the network cable infrastructure sector across England and Wales. The company has fully planned and prepared the content of the CNCI® Apprenticeship that provides the apprentice and employer with a full itinerary of activities to follow and implement. It introduces the concept of an “Apprenticeship in a Box,” designed to take care of the time-consuming planning often associated with Apprenticeships and on-going professional development.

The CNCI® Apprenticeship has been put together as the result of a close collaboration between major companies from the network cabling sector. It recognises network cable installation as a role and provides industry approved certification which standardises technical education for network cable installers. CNet is committed to the network cable installation sector and is looking to encourage more people to join the sector and inspire future career goals.

The Apprenticeship is available to all across England and Wales, the apprentice will benefit from on and off-the-job training and activities such as mentoring, shadowing, internal training and specialist external education programs. The Apprenticeship will take between 12-15 months to complete.

Apprentices must pass a practical assessment and professional discussion to successfully complete the CNCI® Apprenticeship, which ensures that the learner is fully competent and ready to work independently within the industry. With a team of professionally trained and CNCI® certified individuals, the risks to businesses are significantly reduced, and organisations can feel confident that their staff are competent to meet today’s industry demands.

On successful completion of the Apprenticeship, learners will be able to confidently install, test and certify copper and fibre optic cable installation across a variety of environments, working to the correct standards and best practices. Learners will also be taught how to install with confidence and competency Smart Building technology including wireless access devices, CCTV cameras, door access controls and biometric security systems.

Apprentices also experience a wide variety of workspaces including potentially hazardous areas such as building sites, railways and highways. They will also be taught how to interpret detailed project plans to construct and fix network equipment cabinets, prepare cable pathways, and install cable support and containment systems.

The Apprenticeship is hugely beneficial as not only does it teach highly technical industry skills, but the learner will also gain a large variety of transferable skills that are valuable across any career going forward. This includes time-keeping, communication and organisation, customer service as well as how to participate in a variety of work environments, learning how to prioritise projects, work with a variety of people and to take responsibility and ownership of work.

The opportunities for career progression within the network cable sector are strong. Being CNCI® certified opens opportunities to venture into more specific areas of technology or other specialist areas. Individuals may choose to expand their knowledge and skills into wireless or more integrated technology installation, or progress to become a site manager or sought-after network infrastructure designer or enter the essential data centre sector as a technician.

Andrew Stevens, CNet Training’s CEO adds, “The network cable infrastructure sector is beset with significant skills shortages. The Certified Network Cable Installer (CNCI®) Apprenticeship has been long awaited and is a significant event within the sector. The CNet team has worked incredibly hard to get this off the ground and approved. It’s a massive step forward in the sector and I hope by offering this ‘Apprenticeship in a Box’ concept it will motivate companies looking for new junior recruits to train as everything is ready for the learners to just get going and start learning straight away. The Apprenticeship will inspire a generation and encourage them into the sector by offering a career opportunity following school education. A benefit of the Apprenticeship is that it will ensure that all learners are trained, educated and certified properly from day one and therefore gives them a great starting point to a great career in the sector.”

Contact Information:
CNet Training
Poppy Ballard
Contact via Email

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